KnowledgeNet

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and consider the case resolved. *** *** immediately reached out to me and fixed any and all concerns I had regarding this matter
Regards,*** ***

As indicated below my name is [redacted] the Controller for Knowledgenet and the representative who handled the above identified dispute. [redacted] is no longer with theCompany.  Upon receiving your correspondence, I contacted [redacted], came to understand the issue at...

hand, acknowledged such issue and apologized for poor communication and actions of certain representatives of our Company. I then identified exactly what licenses he wanted, restarted his licenses periods, restated our billings to reflect the their purchase and put key employees in place to ensure that Kevin's future experience would be a excellent. [redacted] has communicated his satisfaction with these steps and has scheduled our invoice for immediate payment. Therefore We consider the matter closed.  Should you have any questions please feel free to contact me.

As indicated below my name is [redacted] the Controller for Knowledgenet and the representative who handled the above identified dispute. [redacted] is no longer with theCompany.  Upon receiving your correspondence, I contacted [redacted], came to understand the issue at...

hand, acknowledged such issue and apologized for poor communication and actions of certain representatives of our Company. I then identified exactly what licenses he wanted, restarted his licenses periods, restated our billings to reflect the their purchase and put key employees in place to ensure that Kevin's future experience would be a excellent. [redacted] has communicated his satisfaction with these steps and has scheduled our invoice for immediate payment. Therefore We consider the matter closed.  Should you have any questions please feel free to contact me.

I have reviewed the response made by the business in reference to complaint ID [redacted], and consider the case resolved.  [redacted] immediately reached out to me and fixed any and all concerns I had regarding this matter.

Regards,[redacted]