Knox Electric, Inc.

This is A follow up to the complaint from Ms***It is never our intention to have a dissatisfied customerWe have all reviewed the issues that Ms*** referenced in her letter and will take that and use it as a learning experienceAlthough there are sides to every story we will move
on to improving the issues that need attentionA letter of apology was sent to Ms*** along with a refund

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]