Hello ,My Name is [redacted] [redacted] owner of Air Experts IncAir Experts is the service provider for the [redacted] , both the [redacted] and Air Experts are all about making the customer a happy satisfied customer that will refer us to friends,neighbors and relatives [redacted] will be getting the gift cards promised , there was a error in there [redacted] lead # which was missing a which has been taken care of like my team has already explained to customerReading there complaint its sounds like customer is looking for instant gift cards which will not happen like any consumer offer/gift card/rebate offer to customers there is a typically a pprox 4-weeks before they will receive gift cards.This expectation was set by our sales men to [redacted] but it sounds like his office staff is handling paperwork for our project.Air Experts will forward all emails from [redacted] corp confirming this issue has been addressed I will make a personal call to customer as well reassuring that [redacted] will be recieving his gift cardsi will scan in all [redacted] emails and send to Revdex.com for the record tomorrow from my Desktop .Thank you and have a great evening,
I am rejecting this response because: The proper number was given and entered, however we still are unable to process as of today.I have been told on multiple occasions that it has been taken care of , and in fact was told "don't worry you'll get your money"
Hello ,My Name is [redacted] [redacted] owner of Air Experts IncAir Experts is the service provider for the [redacted] , both the [redacted] and Air Experts are all about making the customer a happy satisfied customer that will refer us to friends,neighbors and relatives [redacted] will be getting the gift cards promised , there was a error in there [redacted] lead # which was missing a which has been taken care of like my team has already explained to customerReading there complaint its sounds like customer is looking for instant gift cards which will not happen like any consumer offer/gift card/rebate offer to customers there is a typically a pprox 4-weeks before they will receive gift cards.This expectation was set by our sales men to [redacted] but it sounds like his office staff is handling paperwork for our project.Air Experts will forward all emails from [redacted] corp confirming this issue has been addressed I will make a personal call to customer as well reassuring that [redacted] will be recieving his gift cardsi will scan in all [redacted] emails and send to Revdex.com for the record tomorrow from my Desktop .Thank you and have a great evening,
I am rejecting this response because: The proper number was given and entered, however we still are unable to process as of today.I have been told on multiple occasions that it has been taken care of , and in fact was told "don't worry you'll get your money"