Knueppel Healthcare Services, Inc. Reviews (1)
Review: The bariatric bed MEDMDR107004 (hospital bed heavy duty x-wide) bed broke on Saturday (steel leg frame support broke in half). We had to call paramedics because we could not lift the patient out of bed ourselves nor care for the patient properly and had the patient taken to the hospital until Kneuppel could come and fix the bed. We have photos of the break on the bed. Only the headboard was replaced by Kneuppel on Monday. Then the hydraulics on the bed broke on Monday night, which prevents us from using the bed properly. Kneuppel was supposed to deliver the new bed Monday and did not because they thought fixing the headboard was an "easier fix." Now they are an inconvenience again, because today (Tuesday) they have to come back (the patient is no longer in the hospital) and replace the bed and they REFUSE to pay the paramedic fees to move the patient.Desired Settlement: We want a refund check for both paramedic services and hospital fees we had to incur and a written apology for the disservice.
Knueppel Healthcare Services, Inc. Rating
Description: Hospital & Medical Equipment & Supplies, Orthopedic Appliances, Breastfeeding Supplies & Information, Wheel Chair Lifts & Ramps, Artificial Breasts, Elastic Stockings, Wheel Chairs
Address: United States, Wisconsin, West Allis, 1444 S 113th St, 53214
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