Koby Contracting

Complaint: ***
I am rejecting this response because I have not received any forms or money as of today, June 9,2016, from the insurance company.
Sincerely,
*** ***

We faxed today to [redacted] our informational letter regarding the complaint along with documentation from our insurance company stating they have been in contact with the homeowner, Mr. [redacted].  Our insurance company and the homeowner, Mr. [redacted] have come to an agreement on the settlement....

 The insurance company sent Mr. [redacted] a General Release Form for the homeowner to sign and have notarized.  Upon return of the signed General Release Form they will send Mr. [redacted] a check for the agreed upon settlement. Any questions, please contact us at [redacted] or email [redacted]@juno.com

Initial Business Response /* (1000, 10, 2016/01/13) */
About 3 months ago she called us about sewers leaking out. The septic tank was full of water. We called a pumping company (Veterans) to clean out the line and pump the tank. We paid them for the work and charged her $150 for our services and...

$600 for Veterans. They never paid. I sent them the letter when they completed the work. They wanted the letter from St. Louis County about the water, which I gave them. I was supposed to get them another confirmation letter stating that the system was saturated and there was a short period of time until it was full again. I advised them to talk to an engineer to set up a repair. We have never been paid a dime for anything - service calls or anything. I am hoping to get the $750. The problem is that they need a new septic system. I was just trying to help them out. I had to drive two hours there and back and didn't feel I robbed them anything. As far as resolving this, I can't make the water dry up or make Veterans refund the money they spent pumping the tank and the fields. They did about three times the amount a normal tank pump would do.