To Whom It May Concern: To Whom It May Concern: PrimaCARE P.C. is required to maintain patient confidentiality, so we are not at liberty to disclose specific health care information or discussions regarding our patients. Despite our explanation of PrimaCARE policies and procedures regarding outstanding accounts, the complainant is apparently not yet satisfied. We believe that we have followed our policies and procedures, and we regret any communication problems, misunderstanding, or inconvenience that may have occurred in this process.The complainant was provided the name and phone number for the appropriate PrimaCARE administrator in her case, and she was encouraged to call if she desired further information or discussion of her account status. Sincerely,[redacted], M.D.PrimaCARE, P.C.Chief Medical Officer
To Whom It May Concern:According to the EOB received from [redacted] of RI, the amount due of $19.48 was determined to be the patient's responsibility in accordance with her insurance deductible.We have responded to the patient in writing stating the explanation provided by her insurance provider. ...
She was instructed to contact [redacted] of RI if she disagrees with their assessment. We also provided her with PrimaCARE's direct contact information if she has any further questions. It is PrimaCARE's Patient Financial Policy, if any balance on any account is over ninety (90) days past due and three (3) invoices have been mailed out, the account will be in default and referred to a third party collections agency. Patients are also encouraged to call the Billing Department to set up a payment plan to avoid this action. This policy is stated on all bills sent to patients.
To Whom It May Concern: To Whom It May Concern: PrimaCARE P.C. is required to maintain patient confidentiality, so we are not at liberty to disclose specific health care information or discussions regarding our patients. Despite our explanation of PrimaCARE policies and procedures regarding outstanding accounts, the complainant is apparently not yet satisfied. We believe that we have followed our policies and procedures, and we regret any communication problems, misunderstanding, or inconvenience that may have occurred in this process.The complainant was provided the name and phone number for the appropriate PrimaCARE administrator in her case, and she was encouraged to call if she desired further information or discussion of her account status. Sincerely,[redacted], M.D.PrimaCARE, P.C.Chief Medical Officer
To Whom It May Concern:According to the EOB received from [redacted] of RI, the amount due of $19.48 was determined to be the patient's responsibility in accordance with her insurance deductible.We have responded to the patient in writing stating the explanation provided by her insurance provider. ...
She was instructed to contact [redacted] of RI if she disagrees with their assessment. We also provided her with PrimaCARE's direct contact information if she has any further questions. It is PrimaCARE's Patient Financial Policy, if any balance on any account is over ninety (90) days past due and three (3) invoices have been mailed out, the account will be in default and referred to a third party collections agency. Patients are also encouraged to call the Billing Department to set up a payment plan to avoid this action. This policy is stated on all bills sent to patients.