Koch Roofing & Contracting Inc.

Initial Business Response /* (1000, 10, 2016/11/03) */
In response to your email about the complaint from [redacted], Please be advised that this is an ongoing service that was waiting for a custom trim ring on the outside of his mini-blind door kit. We have been waiting for a outside trim ring...

from our supplier. We have talked to [redacted] today and we are going to remove the part from a full kit we just got in stock so we can get this service finished this afternoon. We do try hard to please all customers when a service needs to be done but some jobs do take longer than others.

Thank you

[redacted]
Initial Consumer Rebuttal /* (2000, 12, 2016/11/09) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Response is satisfactory. Thank you.