Initial Business Response / [redacted] (1000, 10, 2016/11/03) */ In response to your email about the complaint from [redacted] , Please be advised that this is an ongoing service that was waiting for a custom trim ring on the outside of his mini-blind door kitWe have been waiting for a outside trim ring from our supplierWe have talked to [redacted] today and we are going to remove the part from a full kit we just got in stock so we can get this service finished this afternoonWe do try hard to please all customers when a service needs to be done but some jobs do take longer than others Thank you [redacted] Initial Consumer Rebuttal / [redacted] (2000, 12, 2016/11/09) */ (The consumer indicated he/she ACCEPTED the response from the business.) Response is satisfactoryThank you
Initial Business Response / [redacted] (1000, 10, 2016/11/03) */ In response to your email about the complaint from [redacted] , Please be advised that this is an ongoing service that was waiting for a custom trim ring on the outside of his mini-blind door kitWe have been waiting for a outside trim ring from our supplierWe have talked to [redacted] today and we are going to remove the part from a full kit we just got in stock so we can get this service finished this afternoonWe do try hard to please all customers when a service needs to be done but some jobs do take longer than others Thank you [redacted] Initial Consumer Rebuttal / [redacted] (2000, 12, 2016/11/09) */ (The consumer indicated he/she ACCEPTED the response from the business.) Response is satisfactoryThank you