March 7, Dear Sir/Madam:My name is [redacted] , President of KOL & Associates, Inc., an independent distributor of [redacted] home cleaning systems located at the above addressI am writing this letter concerning the referenced matterDistributors of [redacted] home cleaning systems, such as KOL, associate with independent direct seller “dealers”.On January 13, [redacted] signed a legally binding contract, written in simple language, to purchase [redacted] II Serial number [redacted] The [redacted] 's opted to pay the balance in full using check #***As with all in home purchases over $25.00, the contract clearly displays the FTC’s Day cooling-off law to cancel a purchase [redacted] was given copies of this agreement and verified the terms at the time of the saleTo cancel the agreement, the cancellation notice or any other written notice would have needed to be postmarked on or by January 16, [redacted] commented on leaving phone messages, however, he is aware he did not exercise the right to cancel within the time frame allotted, so the sale is finalThe sale of [redacted] products through in home demonstration are bound to a three day notice of cancellation according to the retail sales agreementThe product has been paid in full and is the property of the [redacted] 'sI am sorry for the remorse [redacted] and [redacted] feel for their purchaseThe sales person already went to the house and re-demonstrated the productThere was no visible signs of a medical condition impeding the use of the [redacted] at the time of the sale or at the follow up demonstration If the [redacted] 's feel the medical condition is hindering the use of the ***, please provide the documentation of disability from the state and we will subsequently revisit that issueThe office also returned the trade in vacuums that [redacted] ’s were using prior to the purchaseI will continue to service the customer with supplies and any warranty or repair using prior to the purchaseI will continue to service the customer with supplies and any warranty or repair issues, as described in the [redacted] Owners Care ProgramI am including a copy of the [redacted] 's contract as well as a letter explaining the right to cancellation.Very truly yours
March 7, Dear Sir/Madam:My name is [redacted] , President of KOL & Associates, Inc., an independent distributor of [redacted] home cleaning systems located at the above addressI am writing this letter concerning the referenced matterDistributors of [redacted] home cleaning systems, such as KOL, associate with independent direct seller “dealers”.On January 13, [redacted] signed a legally binding contract, written in simple language, to purchase [redacted] II Serial number [redacted] The [redacted] 's opted to pay the balance in full using check #***As with all in home purchases over $25.00, the contract clearly displays the FTC’s Day cooling-off law to cancel a purchase [redacted] was given copies of this agreement and verified the terms at the time of the saleTo cancel the agreement, the cancellation notice or any other written notice would have needed to be postmarked on or by January 16, [redacted] commented on leaving phone messages, however, he is aware he did not exercise the right to cancel within the time frame allotted, so the sale is finalThe sale of [redacted] products through in home demonstration are bound to a three day notice of cancellation according to the retail sales agreementThe product has been paid in full and is the property of the [redacted] 'sI am sorry for the remorse [redacted] and [redacted] feel for their purchaseThe sales person already went to the house and re-demonstrated the productThere was no visible signs of a medical condition impeding the use of the [redacted] at the time of the sale or at the follow up demonstration If the [redacted] 's feel the medical condition is hindering the use of the ***, please provide the documentation of disability from the state and we will subsequently revisit that issueThe office also returned the trade in vacuums that [redacted] ’s were using prior to the purchaseI will continue to service the customer with supplies and any warranty or repair using prior to the purchaseI will continue to service the customer with supplies and any warranty or repair issues, as described in the [redacted] Owners Care ProgramI am including a copy of the [redacted] 's contract as well as a letter explaining the right to cancellation.Very truly yours