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Kolb Roofing

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Kolb Roofing Reviews (3)

From: Kolb Roofing Company Date: Mon, Jun 29, at 1:PMSubject: RE: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania complaint #***.To: [email protected],Sorry for the delayI cannot find the copy of the customer's contract
I would greatly appreciate if customer would please send me a copy, either fax to 215-745-0621, or email to [email protected]***.com. And we will gladly go out and check the roof.Thank you,Kim N***Kolb Roofing Company

From: Kolb Roofing Company <[email protected][redacted].com>Date: Mon, Jun 29, 2015 at 1:11 PMSubject: RE: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania complaint #[redacted].To: [email protected],Sorry for the delay. I cannot find the copy...

of the customer's contract.  I would greatly appreciate if customer would please send me a copy, either fax to 215-745-0621, or email to [email protected][redacted].com. And we will gladly go out and check the roof.Thank you,Kim N[redacted]Kolb Roofing Company

Review: Contracted with Kolb roofing to replace single home, shingle roof on September 14, 2005. Contract includes a 10 year guarantee, 40 year warranty on shingles. Contacted Kolb July 2013 to report roof leaking in three locations. Kolb representitive ([redacted]) came to home to inspect roof in mid-july 2013. Since that visit Kolb would not answer or return our calls. Following the receipt of a certified letter Kolb ([redacted]) made a call to us. Now reporting that we should pay "cost" of repair estimated by Kolb to be $1,500.00. Kolb ([redacted]) determined during visit that there was no issue with the roof that would void the guarantee as stated in the contract. I feel that Kolb is now un-willing to honor their 10 year guarantee. I can find no language in the contract that would suggest that I would be responsible for any cost or shared cost of any repair during the 10 year guarantee period.Desired Settlement: Kolb should honor their guarantee and replace the section of roof as ([redacted]) and I discussed on a call while ([redacted]) was on site. Kolb should strip and replace the shingles, heavy weight roofing paper, and ice barrier on the leaking section determined by ([redacted]) to be approximately a 10 to 12 foot linear section from the gutters to the peak. This needs to be completed in one day starting in a reasonable (not more than 30 day) time frame. Kolb should also, at their cost, replace any roof decking that has been damaged by the "failure" of the roof.

Business

Response:

[redacted] inspected customers roof in July 2013 and determined there was no evidence the roof was leaking.There is no evidence the roof system needs to be removed and replaced.If a leak does occur resulting from our installation workmanship, Kolb Roofing will make the necessary repair needed to stop the leak.

Kolb Roofing Company - Guarantee Description/Limitations:Guarantee will be declared void if anyone other than Kolb Roofing Company or their representatives, tamper with, or walk on roofing. Guarantee not valid if damage/problems occur due to inclement/unusual weather or disasters.

[redacted]Kolb Roofing Companyphone ###-###-####fax ###-###-####

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Description: Roofing Contractors

Address: 8525 Summerdale Ave, Philadelphia, Pennsylvania, United States, 19152-1141

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