Kolbe Guest Haus

Initial Business Response /* (1000, 6, 2015/12/01) */
I am the ownerI don't have any memory of this but my policy is days paid in full non refundableI was not able to re-book the room
Final Consumer Response /* (1500, 19, 2015/12/07) */
***Document Attached***
I solemly swear I had
this conversation with Ms*** regarding the refund of the $In good faith, I had no problem with her keeping $of the $I had sent herNeither time I spoke to her on the phone did she mention any cancellation policyShe suggests in her response that she has a 30-day cancellation policyI made my reservation with her over the phone on 9/for a stay on 10/She never mentioned this or any other policy regarding cancellationHer website only lists a two-night minimum, which I paid for***
Final Business Response /* (1000, 17, 2015/12/07) */
My response is the same
I don't have any memory of this but my policy is days paid in full non refundable