The customer bought the materials himself and paid for all the productsWe installed the paver driveway for himI reviewed the work we installed and found it did have one area I was not happy withWe did go back and correct the areaIf he has any other concerns we will gladly honor themAs he has a year warranty on labor
Complaint: ***
I am rejecting this response because: As described in my complaint, I placed a stop payment on final checkIt was not a "bad" check
The business' failure to respond to me and even CONSIDER the poor work product is in bad faithI had to place a stop on my final check so that I could protect myself.I have multiple photos of the work product in questionI also have photos of the work currently being done to repair S&Ps poor final product.I ask that the business at least reach out to me to discuss.
Regards,
*** ***
Thank you for bringing this to our attention. The customer can come by our office anytime between 10 am and 2 pm to pick up his $300 refund. He will just have to call office to ensure someone is their before he comes.thank you
Complaint: [redacted] I am rejecting this response because: okI will be on the lookout for the final $refund Regards, [redacted]
ok will take care of the $
The customer bought the materials himself and paid for all the productsWe installed the paver driveway for himI reviewed the work we installed and found it did have one area I was not happy withWe did go back and correct the areaIf he has any other concerns we will gladly honor themAs he has a year warranty on labor
Complaint: ***
I am rejecting this response because:
I got payment of $Still owed $
Regards,
*** ***
Complaint: ***
I am rejecting this response because: As described in my complaint, I placed a stop payment on final checkIt was not a "bad" check
The business' failure to respond to me and even CONSIDER the poor work product is in bad faithI had to place a stop on my final check so that I could protect myself.I have multiple photos of the work product in questionI also have photos of the work currently being done to repair S&Ps poor final product.I ask that the business at least reach out to me to discuss.
Regards,
*** ***
Complaint: ***
I am rejecting this response because: okI will be on the lookout for the final $refund
Regards,
*** ***
Thank you for bringing this to our attention. The customer can come by our office anytime between 10 am and 2 pm to pick up his $300 refund. He will just have to call office to ensure someone is their before he comes.thank you
the client gave us a bad check. Once we receive new funds via certified check we would gladly go back out to job and honor any repair work.
ok will take care of the $100