Koncept Reviews (%countItem)
Koncept Rating
Address: 429 E Huntington Dr, Monrovia, California, United States, 91016-3632
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I purchased the Koncept Gravy Light that did not work. The company sent me a replacement which also did not work. I had 2 different electricians look at the lights and had them tested. They were nonoperational. The company issues a 5 year product warranty. I have never used the lights since they don't work. I am requesting a replacement light. I have left 3 phone messages, and 5 emails since July 12, 2020 and have not received any responses in any manner.
Light 1: *** serial #XXXXXXXX, manufacture 10/18
Light 2: *** serial #XXXXXXXX, manufacture 11/18
Replacement Please send replacement Gravy Light, chrome/chrome, hard wired. Please check that the light works!!!!
Our Customer service will be reaching out for replacements.
(The consumer indicated he/she ACCEPTED the response from the business.)