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Kool Nails Spa & Hair

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Reviews Kool Nails Spa & Hair

Kool Nails Spa & Hair Reviews (4)

I just bought this business a years ago ..I don't know the owner before sale gift ..maybe I keep old name old number that why happen ..but you can tell customer bring the gift certificate back I will service for them that amount but ""No refund money back ""because I don't sale that gift certificate ..thanks

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear belowThe response is vagueWhat kind of service? He is the owner and he is responsible for honoring the gift certificate Within his response he says he has only been the owner for year, second he says he does not know the original owner His information conflicts with the information he gave me when I visited his store
Legally he is responsible for honoring the gift certificate no matter how long he has owned the business Legally when he purchased this business he incurred all prior outstanding gift certificate purchases and the money that customers purchased these gift certificates with should have been included within the business sale of the company purchase It is his legal obligation to honor all business transaction by law.
I have already paid him for service the first time I tried to use the gift certificate and he would not honor it I seek a refund of to the credit card I had to use to pay for the service on the day he would not honor his stores gift certificate I do not wish to do business with his company again as I feel any service would not be satisfactoryAnd if I do not receive this refund, I will file a small claim court case Thank you, for your time and consideration in this matter
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.The response is vague. What kind of service? He is the owner and he is responsible for honoring the gift certificate.  Within his response he says he has only been the owner for 1 year, second he says he does not know the original owner.  His information conflicts with the information he gave me when I visited his store. Legally he is responsible for honoring the gift certificate no matter how long he has owned the business.  Legally when he purchased this business he incurred all prior outstanding gift certificate purchases and the money that customers purchased these gift certificates with should have been included within the business sale of the company purchase.  It is his legal obligation to honor all business transaction by law.   I have already paid him for service the first time I tried to use the gift certificate and he would not honor it.  I seek a refund of 45.00 to the credit card I had to use to pay for the service on the day he would not honor his stores gift certificate.  I do not wish to do business with his company again as I feel any service would not be satisfactory. And if I do not receive this refund, I will file a small claim court case.  Thank you, for your time and consideration in this matter.
Regards,
[redacted]

I just bought this business a years ago ..I don't know the owner before sale gift ..maybe I keep old name old number that why happen ..but you can tell customer bring the gift certificate back I will service for them that amount but ""No refund money back ""because I don't sale that gift certificate...

..thanks

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Address: 8622 On the Mall, Buena Park, California, United States, 90620

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