Koolatron

Hello: With regards to Case Number [redacted] a refund cheque #for the amount of $US hs been issued to for Richard J [redacted] The customer has also been notified; see email below Regards, Koolatron Customer Service Toll Free 1-800-265- or Fax 1-519-756-Business hours: Monday to Friday 8:00AM - 4:30PM EST -----Original Message----- From: Koolatron Service [mailto:[email protected]] Sent: Thursday, January 18, 3:PM To: 'Richard [redacted] ' Subject: RE: Rebate that I mailed to you in June Hello, Thank you for contacting Koolatron Customer ServiceWe apologize for the delay in responding to your email This email is to notify you that your rebate has been processed and a cheque # was issued today and will be mailed to the address you provided on your rebate formDelivery time is approximately to weeks by post Regards, Koolatron Customer Service TOLL FREE 1-800-265-FAX 1-519-756-Business hours: Monday to Friday 8:00AM - 4:30PM EST To place an order for parts or accessories please contact Customer Service Koolatron Factory Outlet Store Hours Copernicus Boulevard Brantford, Ontario, N3P 1NMONDAY AM – PM TUESDAY to SATURDAY AM – PM SUNDAY CLOSED To browse our website please click the following link: http://www.koolatron.com Please don't forget to like our Facebook page! https://www.facebook.com/pages/Koolatron/Please feel free to contact us for any information or questions you may have about our productsWe thank you for your feedback and we value you interest in our products

Hello:    With regards to Case Number [redacted] a refund cheque #13255 for the amount of $10 US  hs been issued to for Richard J [redacted].   The customer has also been notified; see email below.   Regards,   Koolatron Customer Service Toll Free 1-800-265-8456...

or Fax 1-519-756-9349 Business hours:  Monday to Friday 8:00AM - 4:30PM EST   -----Original Message----- From: Koolatron Service [mailto:[email protected]] Sent: Thursday, January 18, 2018 3:24 PM To: 'Richard [redacted]' Subject: RE: Rebate that I mailed to you in June 2017   Hello,     Thank you for contacting Koolatron Customer Service. We apologize for the delay in responding to your email.   This email is to notify you that your rebate has been processed and a cheque # 13255 was issued today and will be mailed to the address you provided on your rebate form. Delivery time is approximately 1 to 2 weeks by post.           Regards,   Koolatron Customer Service TOLL FREE 1-800-265-8456 FAX 1-519-756-9349 Business hours: Monday to Friday 8:00AM - 4:30PM EST To place an order for parts or accessories please contact Customer Service.   Koolatron Factory Outlet Store Hours 139 Copernicus Boulevard Brantford, Ontario, N3P 1N4 MONDAY    10 AM – 4 PM TUESDAY to SATURDAY     9 AM – 5 PM SUNDAY    CLOSED     To browse our website please click the following link: http://www.koolatron.com Please don't forget to like our Facebook page! https://www.facebook.com/pages/Koolatron/114927805207273 Please feel free to contact us for any information or questions you may have about our products. We thank you for your feedback and we value you interest in our products.

Initial Business Response /* (1000, 5, 2015/06/24) */
The replacement part had been on backorder but it was shipped out to the customer via [redacted] on June 15th and successfully delivered to the customer on June 17th.
Initial Consumer Rebuttal /* (2000, 7, 2015/06/24) */
(The consumer indicated...

he/she ACCEPTED the response from the business.)
I received the part.