Koorsen Fire & Security, Inc. Columbus OH Branch

Thank you for the Revdex.com notice regarding *** ***yI received it this morning.I was in touch with *** ***r personally yesterday, prior to your letter, and we have a scheduled review Tuesday next week.***s account has been in dispute since January 2016, and there have been
repeated attempts to resolve it. The data she provided regarding inspection service and prepayment of $is accurateThe initial inspections did cover approximately $per the agreement.What is not referenced is the approved deficiency/repair work from the January inspectionIt totaled an additional $We have tried for months to collect it.Since that amount is unpaid, it is foolish for us to go back to her site and perform an additional $worth of inspections. This was shared with her by Jeff S***, whom she references in her complaintHe was trying to explain the amount owed and the next stepsWithout a proper response regarding payment, she was told we would not be performing any additional work.I made one final contact via email on Wednesday, and connected with her yesterday by phone.We are more than happy to complete inspections assuming the payments are caught up*** has assured me that she is willing to discuss her account, and requested a review on Tuesday.Hopefully this will all be equitably resolved next week.Please let me know if you have any questions…Joe N*** | Branch Sales Manager