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Kora Organics

1990 S Bundy Dr STE 375, Los Angeles, California, United States, 90025-5249

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Kora Organics Reviews (%countItem)

I received a Christmas present from my husband which he purchased from Kora Organics. Upon opening my gift the expiration date was within a month. I emailed the company to let them know and asked if I could get an exchange. The company replied back saying since my husband paid full price that they could replace the items, they emailed me a packing slip and asked to put the items what I wanted to have exchanged. I sent the items back to them on Dec 31st. I waited until mid January to get my package but have yet to receive it. So I emailed the company. After sending several emails to the company with no replies, they finally responded saying that they received my items and my package will be sent shortly. It's been over another month and I still have not received my replacement. I sent another 2 emails and still no response from them. I would just like to have the products my husband paid for or at least a refund but they are not responding to any emails and the phone number that is provided is for a store that also doesn't answer their phone as well.
Product_Or_Service: Several beauty products

Desired Outcome

Replacement I would just like a replacement for my products.

Customer Response • Mar 23, 2020

Hello,
I wanted to inform you that Kora Organics had finally refunded me after I had submitted the claim. I would like to thank you for looking out for us consumers. Have a great day and stay safe.

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Address: 1990 S Bundy Dr STE 375, Los Angeles, California, United States, 90025-5249

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