Koreatown Galleria

On August 17th, Vons Chicken located inside the Galleria mall swiped my credit card twice, and therefore it double charged, fully posted on August 19th after few days of processingThe Galleria manager I spoke on the phone said I only need to bring the receipt and the online statement on the phone which shows the double charge before 3pmI went to the mall the following day, August 23rd, around 1:30pmThe manager changed word and said he needs to check with the accounting department in relation to the Visa credit card companyHe told me to leave a phone number so that he could tell me later when the check is completeI asked him if the process can be done on the spotAfter all, getting refund on that day was the whole reason I made sure to get there before 3pmAfter waiting for about minutes, I finally decided to come back when they call me and left numbersWhat a hassle! He could just ask for my information and check on the phone first before I had to make visit there, maki