Koto Japanese Restaurant Reviews (2)
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Koto Japanese Restaurant Rating
Address: 260 Wolf Rd, Latham, New York, United States, 12110
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[redacted] from the restaurant called to respond. He stated: The consumer asked upon arrival if we served lunch specials, the floor manager informed them "no, we do not serve lunch specials on Sundays" . They decided to stay for lunch any way and moved to the hibachi table and then filed complaint for a... refund. I apologize that the menu may not state "lunch specials are not available on Sunday", I will be changing that immediately.I will offer the customer a gift cert for $35.00 if they wish to try us again. Please contact [redacted] if you wish to accept his offer.
[redacted] from the restaurant called to respond. He stated: The consumer asked upon arrival if we served lunch specials, the floor manager informed them "no, we do not serve lunch specials on Sundays" . They decided to stay for lunch any way and moved to the hibachi table and then filed complaint for a...
refund. I apologize that the menu may not state "lunch specials are not available on Sunday", I will be changing that immediately.I will offer the customer a gift cert for $35.00 if they wish to try us again. Please contact [redacted] if you wish to accept his offer.