We have researched Mr. [redacted]'s order and it has been updated to reflect his expiration date as of 9/18. He will have no interruption of his subscription. If Mr. [redacted] wants to get in touch with US Periodicals he might try calling during business hours. We are open from 9am to 4pm mountain...
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Hello,Mrs [redacted] made her last payment on 7/10/15 and her order was placed with our fulfillment angency on 7/15/15. It does take 6-8 weeks for her subscription to start from the final payment date. She will start receiving the Enquirer no later than 9/1/15. Thank You,[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Talked to The Week and the subscription has been extended.
We are more than happy to cancel out all the magazines she is receiving from US Periodicals. She has not nor will be charged for any of the magazines she has received. They were simply a promotion for her to try out. We will remove her name from our database today and will have no further contact...
I called Mrs. [redacted]'s daughter today and explained that there was a mistake made on the order when processed. I had the order updated today with the globe and added an additional couple of months for the inconvenience! I really do apologize for this problem since they were unable to contact our...
Dear Revdex.com, We have never heard from this customer regarding any problems with service or interruption regarding the Discover magazine until we received this complaint. However since they prefer to just complain to the Revdex.com instead of calling us we would prefer to never do business with them...
again! We will refund the payment of $45.00 dollars for 3 years of service and they can pay discover direct! 2 years for the magazine thru Discover is $49.95 so they can pay them more!!! Michael S[redacted]
is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Dear Revdex.com,In response to Mrs. [redacted] request, We still need to see a copy of the payment she claims she made. I am sorry that her bank charges $20.00 dollars for a copy of a check, however that is not our problem. This order was done back on 7/18/12 and have only ever gotten sporadic payments!!...
Unless this account is paid in full this order will not be processed! furthermore we do not do refunds after 15 days of the first payment which is long past!! If she can provide a copy of the missing payment and pay the remaining $24.70 we will get this order processed immediatly!Thank You,[redacted]
Dear Revdex.com,We apologize for not taking Mrs [redacted] out of our system. We will delete all information for Mrs. [redacted] and make sure she gets no further mailings from US Periodicals. Mike S[redacted]
the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Dear Revdex.com,We are in receipt of Mrs. [redacted]'s complaint regarding the Us Weekly magazine. Mrs. [redacted] was chosen to receive the Us Weekly as a promotion "AT NO CHARGE" for a year. We have cancelled the magazine and took Mrs. [redacted] of of our promotion list and will make sure she never receives...
another promotion from US Periodicals again!Again we apologize for the inconvenience this has caused Mrs. [redacted] and hope this solves her problem with US Periodicals.Thank You Mike Smith
To the Revdex.com,FIrst off Mr. [redacted] should try calling during NORMAL BUSINESS HOURS!!!! Secondly the magazine was just promotional and Mr. [redacted] was never charged or billed for this subscription to Mens Journal. We will cancel this today and make sure he is off the promotion list.Thank You,[redacted]
Nowhere did it state that my subscription would not be renewed until payment was made in full. My subscription just expired, I thought the new subscription would continue as soon as the old one did expire, that's why I sent the first payment right away. What's the use of a subscription if I have to pay full price until it's effective? BTW - it's not "Mrs."
Dear Revdex.com, The magazine she received was promotional and would have never been billed for this magazine. However, we have taken her off our list of promotions and will make sure this never happens again! We apologize for the inconvenience this has caused her and hope this solves her problem...
Dear Revdex.com, We have revewied this complaint regarding Ms. [redacted]. The US Weekly was sent to Ms. [redacted] as a promtion with no charges do for this subscription. Ms. [redacted] had signed up for the promotion over a year ago and this was the first title she was able to receive. We have cancelled this...
subscription and will take her off our promotion list and again...there were never any charges for this subscription! Thank You, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted] PS I am [redacted]'s daughter and did the filing on her behalf. I was very happy with the call from Mike and my mother was equally as happy. Thank you both for your quick response to this complaint. [redacted]
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
We have researched Mr. [redacted]'s order and it has been updated to reflect his expiration date as of 9/18. He will have no interruption of his subscription. If Mr. [redacted] wants to get in touch with US Periodicals he might try calling during business hours. We are open from 9am to 4pm mountain...
time. Thank You, Michael S[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Hello,Mrs [redacted] made her last payment on 7/10/15 and her order was placed with our fulfillment angency on 7/15/15. It does take 6-8 weeks for her subscription to start from the final payment date. She will start receiving the Enquirer no later than 9/1/15. Thank You,[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Talked to The Week and the subscription has been extended.
We are more than happy to cancel out all the magazines she is receiving from US Periodicals. She has not nor will be charged for any of the magazines she has received. They were simply a promotion for her to try out. We will remove her name from our database today and will have no further contact...
with her. Mike [redacted]
I called Mrs. [redacted]'s daughter today and explained that there was a mistake made on the order when processed. I had the order updated today with the globe and added an additional couple of months for the inconvenience! I really do apologize for this problem since they were unable to contact our...
company during business time. Thank You, Mike
Dear Revdex.com, We have never heard from this customer regarding any problems with service or interruption regarding the Discover magazine until we received this complaint. However since they prefer to just complain to the Revdex.com instead of calling us we would prefer to never do business with them...
again! We will refund the payment of $45.00 dollars for 3 years of service and they can pay discover direct! 2 years for the magazine thru Discover is $49.95 so they can pay them more!!! Michael S[redacted]
[A default letter...
is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Dear Revdex.com,In response to Mrs. [redacted] request, We still need to see a copy of the payment she claims she made. I am sorry that her bank charges $20.00 dollars for a copy of a check, however that is not our problem. This order was done back on 7/18/12 and have only ever gotten sporadic payments!!...
Unless this account is paid in full this order will not be processed! furthermore we do not do refunds after 15 days of the first payment which is long past!! If she can provide a copy of the missing payment and pay the remaining $24.70 we will get this order processed immediatly!Thank You,[redacted]
Dear Revdex.com,We apologize for not taking Mrs [redacted] out of our system. We will delete all information for Mrs. [redacted] and make sure she gets no further mailings from US Periodicals. Mike S[redacted]
I have reviewed...
the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Dear Revdex.com,We are in receipt of Mrs. [redacted]'s complaint regarding the Us Weekly magazine. Mrs. [redacted] was chosen to receive the Us Weekly as a promotion "AT NO CHARGE" for a year. We have cancelled the magazine and took Mrs. [redacted] of of our promotion list and will make sure she never receives...
another promotion from US Periodicals again!Again we apologize for the inconvenience this has caused Mrs. [redacted] and hope this solves her problem with US Periodicals.Thank You Mike Smith
To the Revdex.com,FIrst off Mr. [redacted] should try calling during NORMAL BUSINESS HOURS!!!! Secondly the magazine was just promotional and Mr. [redacted] was never charged or billed for this subscription to Mens Journal. We will cancel this today and make sure he is off the promotion list.Thank You,[redacted]
Nowhere did it state that my subscription would not be renewed until payment was made in full. My subscription just expired, I thought the new subscription would continue as soon as the old one did expire, that's why I sent the first payment right away. What's the use of a subscription if I have to pay full price until it's effective? BTW - it's not "Mrs."
Dear Revdex.com, The magazine she received was promotional and would have never been billed for this magazine. However, we have taken her off our list of promotions and will make sure this never happens again! We apologize for the inconvenience this has caused her and hope this solves her problem...
with USP! Mike S[redacted]
Dear Revdex.com, We have revewied this complaint regarding Ms. [redacted]. The US Weekly was sent to Ms. [redacted] as a promtion with no charges do for this subscription. Ms. [redacted] had signed up for the promotion over a year ago and this was the first title she was able to receive. We have cancelled this...
subscription and will take her off our promotion list and again...there were never any charges for this subscription! Thank You, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted] PS I am [redacted]'s daughter and did the filing on her behalf. I was very happy with the call from Mike and my mother was equally as happy. Thank you both for your quick response to this complaint. [redacted]
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]