I requested an estimate to repair a leaking chimneySomeone arrived to give the estimate, and said we needed to contact the office to schedule an appointment to have the work doneMy wife did all that, and they sent us a proposal contractWe signed it and faxed it back to them the nest dayWe made repeated phone calls to find out when the work would be doneThey never answered nor returned our callsA weeks later we received a letter saying the person who gave us the quote was no longer with the companyThey sent someone else out to look at the job, and he informed us he couldn't do itWe called the office and the said they had no one to do that kind of work anymore, and that the person who gave us the quote was terminated from the company, and they had no one else to do the workTo me this is a breach of contractHow can you let someone go and not have a qualified replacement to not fulfill your contractsNot only is this a breach of contract but advertisingThey advertised that they do chimneys then they say they have no one qualified to do the workBEWARE before you try to use this place
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me
I am rejecting this response because: I will not accept any response until the work has been completed as originally discussed on June 4, If it is not completed by Saturday, July 12,2014, I will file the necessary paperwork for small claims court
I requested an estimate to repair a leaking chimneySomeone arrived to give the estimate, and said we needed to contact the office to schedule an appointment to have the work doneMy wife did all that, and they sent us a proposal contractWe signed it and faxed it back to them the nest dayWe made repeated phone calls to find out when the work would be doneThey never answered nor returned our callsA weeks later we received a letter saying the person who gave us the quote was no longer with the companyThey sent someone else out to look at the job, and he informed us he couldn't do itWe called the office and the said they had no one to do that kind of work anymore, and that the person who gave us the quote was terminated from the company, and they had no one else to do the workTo me this is a breach of contractHow can you let someone go and not have a qualified replacement to not fulfill your contractsNot only is this a breach of contract but advertisingThey advertised that they do chimneys then they say they have no one qualified to do the workBEWARE before you try to use this place
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me
I am rejecting this response because: I will not accept any response until the work has been completed as originally discussed on June 4, If it is not completed by Saturday, July 12,2014, I will file the necessary paperwork for small claims court