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Kovash Marine LLC

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Reviews Kovash Marine LLC

Kovash Marine LLC Reviews (4)

Customer complaint is about a warranty repairCustomer refused to bring boat back to shop for warranty work, took it somewhere else for the repair, and wanted Kovash Marine to cover the billKovash Marine stated the work MUST be performed in our shopKovash Marine also offered to pay cost of the part, customer still bought part at full retail and wanted a refund for MSRP, not dealer cost as I offeredI have emails stating all of thisCustomer refused to return to shop for warranty repairs

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meI still feel that since it was warranty work any authorized dealer should have been able to do this work It was not my fault that the motor was hooked up incorrectly I tried saving a day of vacation to getting this completed I will not bash Kovash Marine or have I Pat was good with the Sale and the boat was just what we were looking forWe are good on this and we can close

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I still feel that since it was warranty work any authorized dealer should have been able to do this work.  It was not my fault that the motor was hooked up incorrectly.  I tried saving a day of vacation to getting this completed.  I will not bash Kovash Marine or have I.  Pat was good with the Sale and the boat was just what we were looking for. We are good on this and we can close

Customer complaint is about a warranty repair. Customer refused to bring boat back to shop for warranty work, took it somewhere else for the repair, and wanted Kovash Marine to cover the bill. Kovash Marine stated the work MUST be performed in our shop. Kovash Marine also offered to pay cost of...

the part, customer still bought part at full retail and wanted a refund for MSRP, not dealer cost as I offered. I have emails stating all of this. Customer refused to return to shop for warranty repairs.

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