We have used Brigade BIG for quite a few lists and they have been good so farWe constantly need lists for our clients and most of the times the customized data what our clients ask for is available with them aloneThe pricing and service we received were good and the results from our campaigns using the list met our expectationsBeing accurate and up to date gives Brigade BIG a clear competitive advantage
We paid for database of contacts from Brigade BIG, with the promise of the following breakdown at 90% accuracy rate:
Cement Manufacturing - contacts
Food and Beverage - contacts
Logistics and Warehouse - contacts
However, we received only contacts with the following breakdown:
Cement Manufacturing - contacts
Food and Beverage - contacts
Logistics and Warehouse - contacts
And the average bounced rate is 45%, way off the 90% guarantee in the contract
Brigade BIG was given the chance to replace and top up the missing contacts, however, after a few weeks delay, the provided only contacts (we have yet to verify the accuracy of this new list)They added contacts that we didn't pay for in the hope of us accepting these contacts as a "make up" for what they failed to deliver
I have emailed Peter and Sid*** a few times but there was no communication from Brigade BIG despite my efforts to reach out to them to 1) replace the missing co
We have used Brigade BIG for quite a few lists and they have been good so farWe constantly need lists for our clients and most of the times the customized data what our clients ask for is available with them aloneThe pricing and service we received were good and the results from our campaigns using the list met our expectationsBeing accurate and up to date gives Brigade BIG a clear competitive advantage
We paid for database of contacts from Brigade BIG, with the promise of the following breakdown at 90% accuracy rate:
Cement Manufacturing - contacts
Food and Beverage - contacts
Logistics and Warehouse - contacts
However, we received only contacts with the following breakdown:
Cement Manufacturing - contacts
Food and Beverage - contacts
Logistics and Warehouse - contacts
And the average bounced rate is 45%, way off the 90% guarantee in the contract
Brigade BIG was given the chance to replace and top up the missing contacts, however, after a few weeks delay, the provided only contacts (we have yet to verify the accuracy of this new list)They added contacts that we didn't pay for in the hope of us accepting these contacts as a "make up" for what they failed to deliver
I have emailed Peter and Sid*** a few times but there was no communication from Brigade BIG despite my efforts to reach out to them to 1) replace the missing co