05/15/2015Dear [redacted]
In effort to resolve this complaint Aegis Air will refund [redacted] half the cost of the gas valve, in the amount of $349.50.We would like a resolution latter from [redacted] and the Revdex.com.Thank you for assistance in this matter.
Sincerely,Aegis Air
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because I have a rebuttal:
$2,500.00 from which $300.00 were paid in cash and $2,200.00
were paid by check. The credit card money in the amount of $665.00 was supposed
to be paid back to me because [redacted] said that the if $665.00 item does not work
the [redacted] people would have to replace the entire system equaling the sum to
$2,500. The $665.00 system did not work
and I had to go the entire $2500.00 system. [redacted] – you may have the entire $2500.00
system back however with the $665.00 which would equal $3,165.00. Aegis
assigned me a warranty, which I no longer want due to having this discrepancy
of money and the system does not even function with no noise making. It gives
me the same amount of noise. I have the bills too. So where Aegis has colored it
black on the bills, I have a copy too. In short, I have your system for
$2,500.00 + $665.00 I had paid to you previously equaling $3,165.00. Either [redacted] pays $665.00 or the entire sum which is $3,165 due to the warranty and take your
system back.
[redacted]
05/15/2015Dear [redacted]
In effort to resolve this complaint Aegis Air will refund [redacted] half the cost of the gas valve, in the amount of $349.50.We would like a resolution latter from [redacted] and the Revdex.com.Thank you for assistance in this matter.
Sincerely,Aegis Air
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because I have a rebuttal:
$2,500.00 from which $300.00 were paid in cash and $2,200.00
were paid by check. The credit card money in the amount of $665.00 was supposed
to be paid back to me because [redacted] said that the if $665.00 item does not work
the [redacted] people would have to replace the entire system equaling the sum to
$2,500. The $665.00 system did not work
and I had to go the entire $2500.00 system. [redacted] – you may have the entire $2500.00
system back however with the $665.00 which would equal $3,165.00. Aegis
assigned me a warranty, which I no longer want due to having this discrepancy
of money and the system does not even function with no noise making. It gives
me the same amount of noise. I have the bills too. So where Aegis has colored it
black on the bills, I have a copy too. In short, I have your system for
$2,500.00 + $665.00 I had paid to you previously equaling $3,165.00. Either [redacted] pays $665.00 or the entire sum which is $3,165 due to the warranty and take your
system back.
[redacted]