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KPM Home Improvement, LLC

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KPM Home Improvement, LLC Reviews (11)

From: Jim K [redacted] Date: Thu, Jul 30, at 7:PMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania complaint # [redacted] .To: [email protected] ARE RESEARCHING THIS AND WILL RECTIFY IMMEDIATELY THIS WAS SIMPLY A LACK OF COMMUNICATION THNAK YOU FOR THE ALERT

my previous comment explained that I was not sure what was going on and once I know what happened I surely plan to do whatever is necessary to make the customer happy and apologize for any inconvenience

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meAs long as it's sooner rather than later Regards, [redacted]

Date: Thu, Feb 9, at 9:AMSubject: complaint # ***To: ***@myRevdex.com.orgI am currently taking care of all this clients " the ***" needs feel free to call them at ###-###-####

[A default letter is provided here which indicates your acceptance of the business's response. If you
wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. After I got in touch with the owner he was able to quickly and fairly resolve my concerns.
Regards,
*** ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:
This happened at the end of May This is now August The response says it has to be researched, and rectified immediately, but that does not inform me how long the research will take A better response would be we are in error and will contact the homeowner immediately and finish the job!
Regards,*** *** ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because:This happened at the end of May.  This is now August.  The response says it has to be researched, and rectified immediately, but that does not inform me how long the research will take.  A better response would be we are in error and will contact the homeowner immediately and finish the job!
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. As long as it's sooner rather than later.
Regards,
[redacted]

From: Jim K[redacted] Date: Thu, Jul 30, 2015 at 7:37 PMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania complaint #[redacted].To: [email protected] ARE RESEARCHING THIS AND WILL RECTIFY IMMEDIATELY THIS WAS SIMPLY A LACK OF COMMUNICATION THNAK YOU FOR THE...

ALERT

my previous comment explained that I was not sure what was going on  and once I know what happened I surely plan to do whatever is necessary to make the customer happy and apologize for any inconvenience

From: Jim K[redacted] Date: Thu, Jul 30, 2015 at 7:37 PMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania complaint #[redacted].To: [email protected] ARE RESEARCHING THIS AND WILL RECTIFY IMMEDIATELY THIS WAS SIMPLY A LACK OF...

COMMUNICATION THNAK YOU FOR THE ALERT

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Address: 7811 Lake Dr, Manassas, Virginia, United States, 20111-1946

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