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KR Contracting & Associates, Inc.

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Reviews KR Contracting & Associates, Inc.

KR Contracting & Associates, Inc. Reviews (3)

Prior to ever seeing these complaints on the Revdex.com owners of KR Contracting & Associates Inc met the homeowners to discuss their concernsOwners were on the property during the walk through and owners performed the finishing detailsThere is one item still needing repair, the home owner was told the it is not common and will be difficult to match due to the age of the home and the materialThe missing material has been found and will be installed when an owner is able to go to the homeThe home owner did call a owner to discuss hearing a drip on the firebox during a stormThey were told it is the vent pipe (which allows air out of the firebox and is not weather tight) and that it would be looked atWe are understanding of the fact that this was work they did not want to have completed but were forced to because of the storm damageOur primary goal is to do what we can to ensure that the home owners are happy

From the start of the project there has been continued contact by email and from onsite visitsThrough out the project the city passed the inspections and the home owners were generally happyWhen we sent the final invoice to be submitted for payment we found out that the home owners had issues
We set a meeting to determine what needed to be completed or what they felt needed repairThe items that legitimately needed attention were replaced or repaired without hesitationOur craftsmanship doing repairs on an older home is well within any set standards or tolerancesAdditionally, many of the materials that were replaced on the home are upgraded materials from what was there originally

I am rejecting this response because:
There are 3 items needing repair or replacing and the roof that still need to be looked at.  Through years of storms, never a drip was heard, so there reasoning makes no sense to us.  As for timing of the meeting it was well past the complaint I made with Revdex.com.  I am tired of hearing that because my house is so old that it is difficult for them to fix, replace or redo. They are correct in the fact that none of this was work we wanted done. It had to be done because of the storm damage.

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Address: 7515 167th St E, Prior Lake, Minnesota, United States, 55372-3405

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