Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Please mail me a refund check made out to me and it can be mailed to the shipping address I had provided on the unprocessed order.
Sadly, because our merchant processor is in China, it does sometimes several days to process a refund. There was a national holiday (Chinese holidays are typically a week long) that ended on Monday. We do expect to see these charges reversed, however we are happy to dispatch a check if a...
refund does not post by end of this business week. Please let us know if anything further we can do.
"Our sincere apologies to [redacted] - we switched merchant services providers and were unable to refund your transaction through conventional methods. A check has been dispatched to you in paper form on Nov 18th. I do see that it has been received. Certainly let us know if it has not...
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Please mail me a refund check made out to me and it can be mailed to the shipping address I had provided on the unprocessed order.
Sadly, because our merchant processor is in China, it does sometimes several days to process a refund. There was a national holiday (Chinese holidays are typically a week long) that ended on Monday. We do expect to see these charges reversed, however we are happy to dispatch a check if a...
refund does not post by end of this business week. Please let us know if anything further we can do.
"Our sincere apologies to [redacted] - we switched merchant services providers and were unable to refund your transaction through conventional methods. A check has been dispatched to you in paper form on Nov 18th. I do see that it has been received. Certainly let us know if it has not...
been and we'll happily address is ASAP"
Thanks!
[redacted]Please see attached[redacted]