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Krisher's Painting & Beyond LLC

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Reviews Krisher's Painting & Beyond LLC

Krisher's Painting & Beyond LLC Reviews (2)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I would accept the refund with receipts and any unused product or products and materials being deducted from the $800. I will pay $25. for the little effort he did do with regard to the pressure washer. I do not understand why they bring up the previous work on deck. It has nothing whatsoever to do with the work of Adam Krisher. He did not preform the work hired to do! He did not wash the deck or strip as he said he did. Bird poop and cobwebs come off. He sent me threatening messages which I have saved as well as a copy of the conversation with his wife Michelle. He said to even her that he did work that was not done. I want $775 back as a refund and materials and products bought with original store receipt (s). I did not maliciously spread anything false or threatening. They have voided contract by not fulfilling to return and do work as agreed to. He was threatening me by phone call and text messages. After his behavior and work so unprofessional we would just like to part ways with refund and or materials and products being charged for. $775.
Regards,
Debra [redacted]

When Adam and Michelle were at the property of Deb [redacted] at [redacted], in September of 2016, Deb had expressed to Michelle and Adam that she had been having a lot of problems with the stain working and the clear coat sticking to her deck and that she had...

hired another company the year prior to come in and refinish the deck, but less than six months after the work had been finished, the deck was already starting to peel and the stain was not holding in certain areas as well, she had tried to described the process that the other contractor had done to the deck, but she didn't know what kind of stain or chemicals they had used on the deck, she then asked what the process would be and if it should be able to be re done. Adam and Michelle made Deb [redacted] aware that the process would be that they would have to wash the deck, with a pressure washer, to remove all dirt and grime, allow the wood to dry, apply stripper to the deck to remove the clear coat, then the deck would have to be sanded down, because stain does exactly what it is meant to do, stain the wood, so we would have to more than likely sand the deck surface to remove the layer of stain so that we could re open the pores of the wood and allow the new stain and clear coat to be effective. The agreed upon price in the contract was $2,500.00, also in the contract it is agreed upon to have at least half of the cost of the project down before work would be started on the deck, also agreed that Deb [redacted] would place a deposit of $250, to hold her place for the spring/summer season. Deb [redacted] reached out to Adam on June 1, 2017 to set up a time to get the project set for start. Adam made Deb aware that he was working a full time job, but would still fulfill her contract, but it may take longer than the 4-5 days that was originally agreed upon in the contract. Deb agreed and then gave Adam another check of $550, in which there was still $450 missing for the first half deposit that was originally agreed upon in the contract. Adam and Deb [redacted] agreed that Adam would start the project on Saturday June 10, 2017. Adam went to the property and began to pressure wash the deck, where Deb [redacted] started to question the process and referred to the contract, but could not recollect the steps that were talked about, such as the pressure washing, allowing to dry, stripping, sanding and then staining. Adam went to the supplier and obtained stripper to be ready for the next step. Adam made Deb [redacted] aware that he had to report to his full time employer that afternoon, she got very upset. Adam received text messages that were taken as substantially threatening in nature, and he made the customer aware that work would not be able to be continued if such behaviors continued, Deb then expressed that if they would have to sand the deck she no longer wanted the work done, that they would figure out a way to fix it. Where then behavior of negative, malicious statements were posted all over social media about the whole situation, where she showed video of work that had not been performed by Krisher's Painting & Beyond LLC. When Michelle reached out to Deb [redacted] it was pointed out to her that Krisher's Painting & Beyond LLC was not the original contractor that she had hired, that incorrectly did the deck and made it look in this condition, and that in the State of Wisconsin there is a right to cure for contractors, and that she should try to get somewhat of a refund from the original contractor, Deb then stated that she had tried to obtain a refund from the original contractor that did the job that was done incorrectly, but that they had gone through bankruptcy and she was unable to do so, as well Michelle informed Deb [redacted] if there was a refusal to comply with the contract on her part the contract would be breached. Michelle also reminded her of the process that was discussed on the first look at the deck, and it was then recollected by the customer, but Deb [redacted] stated that she didn't want the deck sanded, when Michelle stated that they would try to avoid it, but unfortunately there is no way to remove stain from wood without sanding, Deb stated in a message that it would probably just be best if the contract was ended and that she was expecting a refund. Michelle informed her that the value of the materials already purchased as well as the value of the services rendered up to current at the property located at [redacted], would need to be invoiced and taken out of the deposit money, and a refund of the funds left could then be made, as instructed by a lawyer. Deb [redacted] agreed to the terms of the refund. Krisher's Painting & Beyond LLC is currently processing the invoice and the appropriate refund amount.

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Address: 2810 E 42nd St, Minneapolis, Minnesota, United States, 55406

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