KSA

Initial Business Response /* (1000, 9, 2016/04/11) */
The customer tried to redeem a gift certificate from the previous business after we moved in with the new businessWe are terribly sorry for this misunderstanding but Queen Nails no longer exists in Springfield and the owner has relocatedIt
doesn't seem fair to hold our business responsible for a transaction made with another company
Initial Consumer Rebuttal /* (2000, 11, 2016/04/12) */
(The consumer indicated he/she ACCEPTED the response from the business.)
The goal was to get a refund from Queen Nails, not from the company that moved into their previous spaceI had no expectation for an unrelated company to honor the certificate, only the original company which apparently now exists in Florida