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KT Bell Fitness for Women

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Reviews Fitness Center KT Bell Fitness for Women

KT Bell Fitness for Women Reviews (6)

"My response to this matter still stands by the fact that no written cancellation was ever received from member I own a gym and have also been a gym member myself in the past and no matter how many times I went or didn't go I was still charged my monthly membership dues Written cancellations are signed or initialed by myself or staff member, photocopied and given to member for personal record I did not receive a written cancellation If member of complaint can provide proof of such cancellation I would have to abide by date cancellation of that written cancellation."

August3, 2015MEMBER COMPLAINT REGARDING MEMBERSHIP DUESFACILITY: GRACE FEMININE FITNESS L.L.C DBA KT BELL FITNESS FOR WOMEN: OWNER: KAREN B***To Whom It May Concern:My name is Karen B [redacted] and I am the owner of KT Bell Fitness For Women (GRACE FEMININE FITNESS L.L.C.) Business established KT Bell Fitness is a private women’s fitness facility that has different membership tiers This membership was for the circuit training equipment program at $per month + tax, total deduction $ The agreement states a day written cancellation and is initialed by all members In May, I began investigating this matter after receiving a very hostile phone call from member stating she noticed a payment to KT Bell Fitness for membership dues I immediately called the merchant service I use and had member’s membership dues cancelled regardless of not receiving a signed cancellation noticeI then began investigating members issue and in talking to member on a few occasions and not finding her paperwork told her I would reimburse her in installments as she wanted me to refund her for many months of membership dues In discussing matter with an assistant of mine during the time member was at facility we located original fitness agreement and there was not a written cancellation because members paperwork was still in the active membership fileMember never submitted cancellation I am very busy and I have had staff who handle cancellations and are very competent in the facilities cancellation policy I have been in business for many years and have never taken any membership dues without a members consent and signed fitness agreement with initialed area for day cancellation in writing Cancellation policy is on fitness agreement and on membership dues contract to use EFT for the membership dues Sincerely,Karen B***Owner KT Bell Fitness For Women [redacted]

Complaint: [redacted] I am rejecting this response because:I did give the owner of KT Bell notice written and verbal back in October of She insisted on giving me free months of membership because she charged me for the month of November and I did not use the exercise facility even once during that timeThere was no charge on my credit card for December or January and I did not use the facility during that time eitherI didn't check my credit card the next several months but when I did see in May of that she had restarted my charges I called and she stopped further payments and assured me she would refund my paymentsShe asked me to drop by and she would pay me in two payments the first being $and the remaining the next monthWhen I showed up as requested she only had $for me but she said she would pay the rest next month and as I stated before the day she asked me to drop by to get the final amount she called and said she would not pay me and she told me I could talk to her attorney about itI did call her attorney and never received a call backSincerely, [redacted]

Complaint: [redacted]I am rejecting this response because:I did give the owner of KT Bell notice written and verbal back in October of 2014. She insisted on giving me 2 free months of membership because she charged me  for the month of November 2014 and I did not use the exercise facility even once during that time. There was no charge on my credit card for December 2014 or January 2015 and I did not use the facility during that time either. I didn't check my credit card the next several months but when I did see in May of 2015 that she had restarted my charges I called and she stopped further payments and assured me she would refund my payments. She asked me to drop by and she would pay me in two payments the first being $100 and the remaining the next month. When I showed up as requested she only had $65 for me but she said she would pay the rest next month and as I stated before the day she asked me to drop by to get the final amount she called and said she would not pay me and she told me I could talk to her attorney about it. I did call her attorney and never received a call back. Sincerely,[redacted]

August. 3, 2015MEMBER COMPLAINT REGARDING MEMBERSHIP DUESFACILITY:  GRACE FEMININE FITNESS L.L.C.  DBA KT BELL FITNESS FOR WOMEN:  OWNER:  KAREN B[redacted]To Whom It May Concern:My name is Karen B[redacted] and I am the owner of KT Bell Fitness For Women.  (GRACE FEMININE FITNESS...

L.L.C.)  Business established 2007.  KT Bell Fitness is a private women’s fitness facility that has different membership tiers.   This membership was for the circuit training equipment program at $50.00 per month + tax, total deduction $54.20.  The agreement states a 30 day written cancellation and is initialed by all members.  In May, 2015 I began investigating this matter after receiving a very hostile phone call from member stating she noticed a payment to KT Bell Fitness for membership dues.  I immediately called the merchant service I use and had member’s membership dues cancelled regardless of not receiving a signed cancellation notice. I then began investigating members issue and in talking to member on a few occasions and not finding her paperwork told her I would reimburse her in installments as she wanted me to refund her for many months of membership dues.  In discussing matter with an assistant of mine during the time member was at facility we located original fitness agreement and  there was not a written cancellation because members paperwork was still in the active membership file. Member never submitted cancellation.   I am very busy and I have had staff who handle cancellations and are very competent in the facilities cancellation policy.  I have been in business for many years and have never taken any membership dues without a members consent and signed fitness agreement with initialed area for 30 day cancellation in writing.  Cancellation policy is on fitness agreement and on membership dues contract to use EFT for the membership dues.  Sincerely,Karen B[redacted]Owner KT Bell Fitness For Women[redacted]

"My response to this matter still stands by the fact that no written cancellation was ever received from member.  I own a gym and have also been a gym member myself in the past and no matter how many times I went or didn't go I was still charged my monthly membership dues.  Written cancellations are signed or initialed by myself or staff member,  photocopied and given to member for personal record.  I did not receive a written cancellation.   If member of complaint can provide proof of such cancellation I would have to abide by 30 date cancellation of that written cancellation."

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Address: 2946 E Street, Washougal, Washington, United States, 98671

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