[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I will review the papers sent by the A-Collection Service and send back the information provided in those, in order to finalize the dispute Regards, [redacted]
You can have your credit card company call [redacted] with you on the line to see if they can provide them with additional details on the refund at [redacted]
Revdex.com of NJ Whitehorse Hamilton Square RdSte D-Trenton, NJ 08690- Re: Revdex.com, A-Collection Service Account # [redacted] Please see the below emailsThe consumer is correct we offered her a settlement and there was a human error the representative’s notes were not clear to our Account Department when the funds were receivedOur office did receive an email from the consumer, however as you can see there was no identifying information on the emailOnce we obtained this information we updated the accountHowever we only send a tape to the major credit bureaus once a monthTherefore when the account was updated it was updated to the payment amount and didn’t reflect the settlementIt was a timing issueWe manually requested the update with the credit bureaus and sent a letter to the consumer advising them we are in the process of updating the credit bureaus I do apologize for any inconvenience this may have causedRegards, Dana O***Director of Collections From: Dana O [redacted] Sent: Friday, November 11, 2:PM To: [redacted] Subject: RE: Collection record Thank you so muchI do see the settlementI am requesting the removal and sending you a paid in full letter as well as a letter that the account would be removed from the credit bureaus This communication is from a debt collector This is an attempt to collect a debtAny information obtained will be used for that purposeUnless you notify this office within days after receipt of this notice that you dispute the validity of the debt, or any portion thereof, this office will assume this debt is valid If you notify this office in writing within days from receipt of this notice that the debt or any portion thereof is disputed, this office will obtain verification of the debt or obtain a copy of a judgment and mail you a copy of such judgment or verification Upon your request in writing, within days after receiving this notice, this office will provide you with the name and address of the original creditor, if different from the current creditorTo make payments online: [redacted] Office Hours: 8:30-5:PM EST MONDAY THROUGH FRIDAY From [redacted] Sent: Wednesday, November 16, 10:AM To: Dana O [redacted] Subject: Re: Collection recordGood Morning, The balances have been readjusted and now show as $and $due, but they're still open instead of paid offLet me knowThanksOn Fri, Nov 11, 2016, 2:PM [redacted] Thank you so much for your helpOn Fri, Nov 11, 2016, 2:PM Dana O [redacted] Thank you so muchI do see the settlementI am requesting the removal and sending you a paid in full letter as well as a letter that the account would be removed from the credit bureaus.This communication is from a debt collector This is an attempt to collect a debtAny information obtained will be used for that purpose.Unless you notify this office within days after receipt of this notice that you dispute the validity of the debt, or any portion thereof, this office will assume this debt is valid If you notify this office in writing within days from receipt of this notice that the debt or any portion thereof is disputed, this office will obtain verification of the debt or obtain a copy of a judgment and mail you a copy of such judgment or verification Upon your request in writing, within days after receiving this notice, this office will provide you with the name and address of the original creditor, if different from the current creditor.To make payments online: [redacted] Office Hours: 8:30-5:PM EST MONDAY THROUGH FRIDAYFrom: [redacted] Sent: Friday, November 11, 1:PM To: Dana O [redacted] Subject: Re: Collection record [redacted] You agreed to accept 80%/$of the total of $which was broken out into two checks: $and $328.On Fri, Nov 11, 2016, 1:PM Dana O [redacted] Please supply me with your identifying information such as your full name, account #, etc.This communication is from a debt collector This is an attempt to collect a debtAny information obtained will be used for that purpose.Unless you notify this office within days after receipt of this notice that you dispute the validity of the debt, or any portion thereof, this office will assume this debt is valid If you notify this office in writing within days from receipt of this notice that the debt or any portion thereof is disputed, this office will obtain verification of the debt or obtain a copy of a judgment and mail you a copy of such judgment or verification Upon your request in writing, within days after receiving this notice, this office will provide you with the name and address of the original creditor, if different from the current creditor.To make payments online: [redacted] Office Hours: 8:30-5:PM EST MONDAY THROUGH FRIDAYFrom: [redacted] Sent: Wednesday, November 09, 3:PM To: Dana O [redacted] Subject: Re: Collection recordHi, I paid these accounts offRemove immediatelyThis is still showing on my accountOn Thu, Sep 8, 2016, 3:PM Dana O'Hara
On December 13, the [redacted] listed two accounts with our office for [redacted] for dates of service July 19, for a balance of $& July 21, for a balance due of $1185.76, totaling $1,Your insurance was billed on each claim & payment was not issuedYou can call your insurance company to get an explanation as to whyOur office made attempts to reach [redacted] with the telephone number we have on file, leaving voicemail messagesOn April 8, her husband contacted our office and the collection representative reviewed the accounts with himHe said he was going to research these claims and call us backOur office attempted a few times afterwards leaving additional voicemail messagesIn addition our office mailed out notices regarding the collections itemsOur office has a settlement blanket with [redacted] , which is 15% off ($278.35)in one lump paymentOtherwise our office can set up monthly paymentsThis communication is from a debt collectorThis is an attempt to collect a debt any information obtained would be used for that purposeRegards, [redacted] O***Director of Collections
After review of the events, I requested this item to be removed from your credit bureau reportIt will drop off in 3-business daysPlease satisfy the remaining balance of $and the account will be paid in full.We regret any inconvenience this may have causedRegards, [redacted] *'***Director of Collections [redacted] ***
I am waiting to see the updateI have not received the letter or the credit bureau update yetOnce I see that it's been recorded, I will accept the response Complaint: [redacted] I am rejecting this response because: Regards, [redacted]
Our client, [redacted] listed [redacted] t with our office for collection on 11/12/for a balance of $147, for services received on 12/17/Our office has received multiple disputes from [redacted] and we have responded to himUpon our investigation our client has verified the balance of $is still dueOur client billed [redacted] ’s insurance prior to collectionsHaving insurance is not a guarantee of paymentUltimately [redacted] is responsible for the service, which he acknowledges he receivedOur office is willing to accept a 50% settlement of $as payment in fullOnce the balance is zero we would be glad to remove this item from his credit bureau reportIf your office has any additional questions please feel free to contact my officeThis communication is from a debt collector
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to meI would like A Collections to put this agreement in writing, so I have a copy for my records Regards, [redacted] ***
Complaint: [redacted] I am rejecting this response because: I dont have from years ago, banks now days dont keep such items on file for long period especially from years back and I am not with the same bank and all this info was sent years ago when the dispute was originally filed and it seems no one at Acollections knows what there doing and never followed up from day of this invalid incorrect collection accountI keep hearing is the same thing over and over from Acollections and a dispute they dragged out his long because of their poor customer service, this has caused me emotional distress in dealing with Acollections and feel they should be sued and they have never admitted to their error Regards, [redacted] ***
Complaint: [redacted] I am rejecting this response because: My insurance company offered to speak with the Collection Agency and this offer was rejected My insurance company never paid any amount to this doctor as there was no bill from the doctor There was no "copay owed" by me as there was no bill sent to either myself or my insurance company NO ONE from this end - neither my insurance company nor myself - paid that bill because we never received And, the doctor's office refused to return my insurance company's calls The statement in the record that the bill was paid indicates that there was a debt owed by me and that I paid this: this is false I have the letter from the Insurance Company and the letter from the Collection Agency (mid-July) and neither indicate a debt or payment by me or the Insurance Company This is all a big CON -- I guess they just go after older people Regards, [redacted] ***
[redacted] r was placed with our office for collection on 12/26/for past-due balance due to #A Life Safer for charge backsOur office sent our validation of the debt on 04/24/and again when the consumer disputed the charges on 2/20/We have updated the major credit bureaus with his disputePlease see the attached explanation directly from our clientThis communication is from a debt collector.Regards, Dana O***Director of Collections
On 8/1/11, A-Collection Service received an account listed for [redacted] for dates of service 1/9/11for $for [redacted] Our office sent out a total of letters and never received verbal contact However the consumer continuously disputed this account with our office and the credit bureaus since 2012, all claims were verifiedAt the date of service our client was provided with Medicare “Part A”This doesn’t cover physicians.If you should have any additional questions please do not hesitate to call me directly at [redacted] ***Regards, [redacted] O'***Collection Manager
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I will review the papers sent by the A-Collection Service and send back the information provided in those, in order to finalize the dispute Regards, [redacted]
You can have your credit card company call [redacted] with you on the line to see if they can provide them with additional details on the refund at [redacted]
Revdex.com of NJ Whitehorse Hamilton Square RdSte D-Trenton, NJ 08690- Re: Revdex.com, A-Collection Service Account # [redacted] Please see the below emailsThe consumer is correct we offered her a settlement and there was a human error the representative’s notes were not clear to our Account Department when the funds were receivedOur office did receive an email from the consumer, however as you can see there was no identifying information on the emailOnce we obtained this information we updated the accountHowever we only send a tape to the major credit bureaus once a monthTherefore when the account was updated it was updated to the payment amount and didn’t reflect the settlementIt was a timing issueWe manually requested the update with the credit bureaus and sent a letter to the consumer advising them we are in the process of updating the credit bureaus I do apologize for any inconvenience this may have causedRegards, Dana O***Director of Collections From: Dana O [redacted] Sent: Friday, November 11, 2:PM To: [redacted] Subject: RE: Collection record Thank you so muchI do see the settlementI am requesting the removal and sending you a paid in full letter as well as a letter that the account would be removed from the credit bureaus This communication is from a debt collector This is an attempt to collect a debtAny information obtained will be used for that purposeUnless you notify this office within days after receipt of this notice that you dispute the validity of the debt, or any portion thereof, this office will assume this debt is valid If you notify this office in writing within days from receipt of this notice that the debt or any portion thereof is disputed, this office will obtain verification of the debt or obtain a copy of a judgment and mail you a copy of such judgment or verification Upon your request in writing, within days after receiving this notice, this office will provide you with the name and address of the original creditor, if different from the current creditorTo make payments online: [redacted] Office Hours: 8:30-5:PM EST MONDAY THROUGH FRIDAY From [redacted] Sent: Wednesday, November 16, 10:AM To: Dana O [redacted] Subject: Re: Collection recordGood Morning, The balances have been readjusted and now show as $and $due, but they're still open instead of paid offLet me knowThanksOn Fri, Nov 11, 2016, 2:PM [redacted] Thank you so much for your helpOn Fri, Nov 11, 2016, 2:PM Dana O [redacted] Thank you so muchI do see the settlementI am requesting the removal and sending you a paid in full letter as well as a letter that the account would be removed from the credit bureaus.This communication is from a debt collector This is an attempt to collect a debtAny information obtained will be used for that purpose.Unless you notify this office within days after receipt of this notice that you dispute the validity of the debt, or any portion thereof, this office will assume this debt is valid If you notify this office in writing within days from receipt of this notice that the debt or any portion thereof is disputed, this office will obtain verification of the debt or obtain a copy of a judgment and mail you a copy of such judgment or verification Upon your request in writing, within days after receiving this notice, this office will provide you with the name and address of the original creditor, if different from the current creditor.To make payments online: [redacted] Office Hours: 8:30-5:PM EST MONDAY THROUGH FRIDAYFrom: [redacted] Sent: Friday, November 11, 1:PM To: Dana O [redacted] Subject: Re: Collection record [redacted] You agreed to accept 80%/$of the total of $which was broken out into two checks: $and $328.On Fri, Nov 11, 2016, 1:PM Dana O [redacted] Please supply me with your identifying information such as your full name, account #, etc.This communication is from a debt collector This is an attempt to collect a debtAny information obtained will be used for that purpose.Unless you notify this office within days after receipt of this notice that you dispute the validity of the debt, or any portion thereof, this office will assume this debt is valid If you notify this office in writing within days from receipt of this notice that the debt or any portion thereof is disputed, this office will obtain verification of the debt or obtain a copy of a judgment and mail you a copy of such judgment or verification Upon your request in writing, within days after receiving this notice, this office will provide you with the name and address of the original creditor, if different from the current creditor.To make payments online: [redacted] Office Hours: 8:30-5:PM EST MONDAY THROUGH FRIDAYFrom: [redacted] Sent: Wednesday, November 09, 3:PM To: Dana O [redacted] Subject: Re: Collection recordHi, I paid these accounts offRemove immediatelyThis is still showing on my accountOn Thu, Sep 8, 2016, 3:PM Dana O'Hara
On December 13, the [redacted] listed two accounts with our office for [redacted] for dates of service July 19, for a balance of $& July 21, for a balance due of $1185.76, totaling $1,Your insurance was billed on each claim & payment was not issuedYou can call your insurance company to get an explanation as to whyOur office made attempts to reach [redacted] with the telephone number we have on file, leaving voicemail messagesOn April 8, her husband contacted our office and the collection representative reviewed the accounts with himHe said he was going to research these claims and call us backOur office attempted a few times afterwards leaving additional voicemail messagesIn addition our office mailed out notices regarding the collections itemsOur office has a settlement blanket with [redacted] , which is 15% off ($278.35)in one lump paymentOtherwise our office can set up monthly paymentsThis communication is from a debt collectorThis is an attempt to collect a debt any information obtained would be used for that purposeRegards, [redacted] O***Director of Collections
After review of the events, I requested this item to be removed from your credit bureau reportIt will drop off in 3-business daysPlease satisfy the remaining balance of $and the account will be paid in full.We regret any inconvenience this may have causedRegards, [redacted] *'***Director of Collections [redacted] ***
I am waiting to see the updateI have not received the letter or the credit bureau update yetOnce I see that it's been recorded, I will accept the response Complaint: [redacted] I am rejecting this response because: Regards, [redacted]
Our client, [redacted] listed [redacted] t with our office for collection on 11/12/for a balance of $147, for services received on 12/17/Our office has received multiple disputes from [redacted] and we have responded to himUpon our investigation our client has verified the balance of $is still dueOur client billed [redacted] ’s insurance prior to collectionsHaving insurance is not a guarantee of paymentUltimately [redacted] is responsible for the service, which he acknowledges he receivedOur office is willing to accept a 50% settlement of $as payment in fullOnce the balance is zero we would be glad to remove this item from his credit bureau reportIf your office has any additional questions please feel free to contact my officeThis communication is from a debt collector
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to meI would like A Collections to put this agreement in writing, so I have a copy for my records Regards, [redacted] ***
Complaint: [redacted] I am rejecting this response because: I dont have from years ago, banks now days dont keep such items on file for long period especially from years back and I am not with the same bank and all this info was sent years ago when the dispute was originally filed and it seems no one at Acollections knows what there doing and never followed up from day of this invalid incorrect collection accountI keep hearing is the same thing over and over from Acollections and a dispute they dragged out his long because of their poor customer service, this has caused me emotional distress in dealing with Acollections and feel they should be sued and they have never admitted to their error Regards, [redacted] ***
Complaint: [redacted] I am rejecting this response because: My insurance company offered to speak with the Collection Agency and this offer was rejected My insurance company never paid any amount to this doctor as there was no bill from the doctor There was no "copay owed" by me as there was no bill sent to either myself or my insurance company NO ONE from this end - neither my insurance company nor myself - paid that bill because we never received And, the doctor's office refused to return my insurance company's calls The statement in the record that the bill was paid indicates that there was a debt owed by me and that I paid this: this is false I have the letter from the Insurance Company and the letter from the Collection Agency (mid-July) and neither indicate a debt or payment by me or the Insurance Company This is all a big CON -- I guess they just go after older people Regards, [redacted] ***
[redacted] r was placed with our office for collection on 12/26/for past-due balance due to #A Life Safer for charge backsOur office sent our validation of the debt on 04/24/and again when the consumer disputed the charges on 2/20/We have updated the major credit bureaus with his disputePlease see the attached explanation directly from our clientThis communication is from a debt collector.Regards, Dana O***Director of Collections
On 8/1/11, A-Collection Service received an account listed for [redacted] for dates of service 1/9/11for $for [redacted] Our office sent out a total of letters and never received verbal contact However the consumer continuously disputed this account with our office and the credit bureaus since 2012, all claims were verifiedAt the date of service our client was provided with Medicare “Part A”This doesn’t cover physicians.If you should have any additional questions please do not hesitate to call me directly at [redacted] ***Regards, [redacted] O'***Collection Manager