Sign in

Kudos Performance Auto LLC

Sharing is caring! Have something to share about Kudos Performance Auto LLC? Use RevDex to write a review
Reviews Kudos Performance Auto LLC

Kudos Performance Auto LLC Reviews (2)

Initial Business Response / [redacted] (1000, 5, 2015/11/09) */ On May 4th Mrs [redacted] Brought her vehicle to Kudos do to a referral from the Infiniti dealershipMrs [redacted] said the dealer wanted over dollars to fix her vehicles leaky power steering gear [redacted] Kudos said we would try to helpOur technicians checked here vehicle over and Found More issues then the power steering gear leakingThe right front suspension strut was bad leaking from piston seal, the power steering pump was also going out and would need replace soon Kudos called Mrs [redacted] to go over the damage to the vehicleKudos alerted Mrs [redacted] that yes power steering gear will need replace with new gear and the right front strut will need replaced as well or we couldn't warranty the jobKudos told Mrs [redacted] the power steering pump needed replace soon! as soon as she could afford it or the chances of more damage could happen and possibly ruin the steering gear Mrs [redacted] was told to fix the steering gear and replace the right front strut, a wheel alignment with new parts would total a cost of 2, [redacted] asked if we could do this job any cheaper, Kudos stated no! not unless we use used parts [redacted] asked what this would cost, Kudos stated we don't warranty used parts and there is no warranty at all on labor, [redacted] said this was fine get a priceKudos did some checking and did find some parts on EBayKudos called [redacted] and informed here with used parts it would cost around dollars and we would give here a discount of dollars to help which would cost [redacted] dollars [redacted] said she was going to probably go with the new parts but needed time to debate While Mrs [redacted] took her time to decide her vehicle was sitting torn down on our vehicle hoist for daysWhen [redacted] got back with us she came in to the shop and went with buying used partsKudos reminded [redacted] there is no Warranty on Labor and gave [redacted] a day Only parts warranty she stated this was okay Kudos did the job and [redacted] picked vehicle up on May 11th That day [redacted] picked vehicle up she called the shop with in hour after pick up and informed Kudos there was a noise in the steeringKudos Informed [redacted] that was the power steering pump and it would need replaced soon before more damage happens [redacted] said okay she will Five month passes [redacted] Mrs [redacted] called Kudos and said her power steering pump went out and weeks later after the repair now her steering gear is leakingAt this point [redacted] stated she wanted us to warranty out the partKudos cant and will not warranty the parts or the labor,( DAY Warranty parts only) no labor warrantyAt this point [redacted] has had her mother call Kudos and Email Kudos numerous times from [redacted] and [redacted] business web mail Kudos has seized all conversations with both Mrs [redacted] and her motherKudos will not provide any parts or labor for Mrs***'s vehicle, her decision to use used parts and agree with our pricing on a signed invoice is the final word Kudos feels that having a A+ with the Revdex.com and never having complaint shows that we not only provide our clients with the best we resolve all if any issues in houseHaving this complaint filled against Kudos after the client knows they made the decision to buy used parts and only getting a day warranty which they know and stated to the Revdex.com, Makes us here at Kudos upset that the Revdex.com would allow this to even become a matter of concern for further movement forward with Us the service providersWe would like to see this complaint removed from the Revdex.com records

Initial Business Response /* (1000, 5, 2015/11/09) */
On May 4th Mrs. [redacted] Brought her vehicle to Kudos do to a referral from the Infiniti dealership. Mrs. [redacted] said the dealer wanted over 3000 dollars to fix her vehicles leaky power steering gear. ** Kudos said we would try to help. Our...

technicians checked here vehicle over and Found More issues then the power steering gear leaking. The right front suspension strut was bad leaking from piston seal, the power steering pump was also going out and would need replace soon.
Kudos called Mrs. [redacted] to go over the damage to the vehicle. Kudos alerted Mrs. [redacted] that yes power steering gear will need replace with new gear and the right front strut will need replaced as well or we couldn't warranty the job. Kudos told Mrs. [redacted] the power steering pump needed replace soon! as soon as she could afford it or the chances of more damage could happen and possibly ruin the steering gear.
Mrs. [redacted] was told to fix the steering gear and replace the right front strut, a 4 wheel alignment with new parts would total a cost of 2,255.31 [redacted] asked if we could do this job any cheaper, Kudos stated no! not unless we use used parts. [redacted] asked what this would cost, Kudos stated we don't warranty used parts and there is no warranty at all on labor, [redacted] said this was fine get a price. Kudos did some checking and did find some parts on EBay. Kudos called [redacted] and informed here with used parts it would cost around 1715 dollars and we would give here a discount of 285 dollars to help which would cost [redacted] 1430.00 dollars. [redacted] said she was going to probably go with the new parts but needed time to debate.
While Mrs. [redacted] took her time to decide her vehicle was sitting torn down on our vehicle hoist for 4 days. When [redacted] got back with us she came in to the shop and went with buying used parts. Kudos reminded [redacted] there is no Warranty on Labor and gave [redacted] a 30 day Only parts warranty she stated this was okay.
Kudos did the job and [redacted] picked vehicle up on May 11th 2015. That day [redacted] picked vehicle up she called the shop with in 1 hour after pick up and informed Kudos there was a noise in the steering. Kudos Informed [redacted] that was the power steering pump and it would need replaced soon before more damage happens. [redacted] said okay she will.
Five month passes [redacted] Mrs. [redacted] called Kudos and said her power steering pump went out and 2 weeks later after the repair now her steering gear is leaking. At this point [redacted] stated she wanted us to warranty out the part. Kudos cant and will not warranty the parts or the labor,( 30 DAY Warranty parts only) no labor warranty. At this point [redacted] has had her mother call Kudos and Email Kudos numerous times from [redacted] and [redacted] business web mail.
Kudos has seized all conversations with both Mrs.
[redacted] and her mother. Kudos will not provide any parts or labor for Mrs. [redacted]'s vehicle, her decision to use used parts and agree with our pricing on a signed invoice is the final word.

Kudos feels that having a A+ with the Revdex.com and never having 1 complaint shows that we not only provide our clients with the best we resolve all if any issues in house. Having this complaint filled against Kudos after the client knows they made the decision to buy used parts and only getting a 30 day warranty which they know and stated to the Revdex.com, Makes us here at Kudos upset that the Revdex.com would allow this to even become a matter of concern for further movement forward with Us the service providers. We would like to see this complaint removed from the Revdex.com records..

Check fields!

Write a review of Kudos Performance Auto LLC

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Kudos Performance Auto LLC Rating

Overall satisfaction rating

Address: 4013 S Old Highway 94 Ste 110, Saint Charles, Missouri, United States, 63304-2862

Phone:

Show more...

Web:

www.kudosperformanceauto.com

This site can’t be reached

Shady, yet now dead: once upon a time this website was reported to be associated with Kudos Performance Auto LLC, but after several inspections we’ve come to the conclusion that this domain is no longer active.



Add contact information for Kudos Performance Auto LLC

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated