KurzSolutions

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me given the following:Kurz Solutions makes a diligent an ongoing effort to recruit a replacement for [redacted] until a qualified psychologist replacement is placed and completes months of full time work.Kurtz Solutions will provide [redacted] a brief written weekly summary reflecting the progress and strategy of their recruiting efforts.Kurtz Solutions will provide this service at no additional cost to [redacted] ***.Correspondence between Kurz and [redacted] will be prompt and respectful Regards, [redacted]

May 2017Revdex.com Jefferson StNE SteAAlbuquerque, NM RE: Complaint # [redacted] TO WHOM IT MAY CONCERN: This complaint was filed on 4/15/2017, eight days after we were notified of the resignation of the provider in question and the need for replacementWhile we do provide a warranty - replacement could hardly be completed in seven business days —nor is such requiredThe action by [redacted] is extreme and violates the terms of our contract effectively nullifying the warranty as indicated by the excerpt belowIn addition, he claims to have contacted the Secretary of State and the State Attorney General and he has been copying an attorneyEXTENDED ENDORSEMENT AND GUARANTEES If the services of a hired candidate are terminated for any reason, other than elimination of the position or lack of work, within his/her contract with Preferred Client, not to exceed three years, KURZ will offer a replacement candidate without any additional feeKURZ will initiate replacement search after receiving written notice of hired candidate(s) termination and the reasons for suchPreferred Client agrees and acknowledges not toseek other legal or equitable remedyMeanwhile, we did begin a search for a replacement candidate immediately, in spite of the hostile work circumstances he created, and presented a well-qualified replacement for interview on May Since then the tone of his language and actions has become increasingly aggressiveDuring the term of our contract we recruited more than providers in twelve locations and three different disciplines [redacted] interviewed of these, but was only able to land one due to substandard compensation ratesWe had an interest in continuing to do business with him until we became aware of his egregious actionsWe have asked him to cease and desist and we will gladly provide a replacementHowever, we are not obligated to do so if he does notNor do we feel we can be successful with such a hostile posture on the part of our clientHe has refused and escalated his responseRegards, Rob K***

05 May 2017Revdex.com 7007 Jefferson St. NE Ste. AAlbuquerque, NM 87109 RE: Complaint # [redacted] TO WHOM IT MAY CONCERN: This complaint was filed on 4/15/2017, eight days after we were notified of the resignation of the provider in question and the need for replacement. While we do...

provide a warranty - replacement could hardly be completed in seven business days —nor is such required. The action by [redacted] is extreme and violates the terms of our contract effectively nullifying the warranty as indicated by the excerpt below. In addition, he claims to have contacted the Secretary of State and the State Attorney General and he has been copying an attorney. EXTENDED ENDORSEMENT AND GUARANTEES If the services of a hired candidate are terminated for any reason, other than elimination of the position or lack of work, within his/her contract with Preferred Client, not to exceed three years, KURZ will offer a replacement candidate without any additional fee. KURZ will initiate replacement search after receiving written notice of hired candidate(s) termination and the reasons for such. Preferred Client agrees and acknowledges not toseek other legal or equitable remedy. Meanwhile, we did begin a search for a replacement candidate immediately, in spite of the hostile work circumstances he created, and presented a well-qualified replacement for interview on 03 May 2017. Since then the tone of his language and actions has become increasingly aggressive. During the term of our contract we recruited more than 40 providers in twelve locations and three different disciplines. [redacted] interviewed 14 of these, but was only able to land one due to substandard compensation rates. We had an interest in continuing to do business with him until we became aware of his egregious actions. We have asked him to cease and desist and we will gladly provide a replacement. However, we are not obligated to do so if he does not. Nor do we feel we can be successful with such a hostile posture on the part of our client. He has refused and escalated his response. Regards, Rob K[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me given the following:Kurz Solutions makes a diligent an ongoing effort to recruit a replacement for [redacted] until a qualified psychologist replacement is placed and completes 9 months of full time work.Kurtz Solutions will provide [redacted] a brief written weekly summary reflecting the progress and strategy of their recruiting efforts.Kurtz Solutions will provide this service at no additional cost to [redacted].Correspondence between Kurz and [redacted] will be prompt and respectful.   
Regards,
[redacted]