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Kustom Karts of VA, LLC

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Reviews Kustom Karts of VA, LLC

Kustom Karts of VA, LLC Reviews (2)

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.The vendor states they can not duplicate the problem when in fact, the second time the cart was picked up by the Kustom Kart person, he personally witness issues prior to loading the cart on their truckAlso, the cart has experienced issues immediately after both the 1st and 2nd delivery - so, I find it difficult to believe the vendor is not experiencing similar issues when it is at their locationSo, given the fact this vendor has had opportunities to resolve issues and failed both times, I prefer having the cart worked on by a more reliable service
Regards,
*** ***

Revdex.com spoke with the business regarding this caseThe first time the business had the chart they worked on the issue and did not have another issue with the electrical parts of the cartThey returned the cart after testing it but after a few days the customer said the same issue was happeningThe
business picked up the cart, with no additional charges to the customerThey had the cart for a few weeks to test and were never able to duplicate the problemThe business can't work on an electrical issue if they are unable to make the problem occurThe customer got her cart back and it was not until this case was filed was the business made aware that the issue was still on goingThe business will pick up the cart again and continue to test it to duplicate the problem but they are unable to refund the customer for work that was done to locate the issue the first time and work that was done

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Address: 16600 Exter Mill Rd, Chesterfield, Virginia, United States, 23838-4124

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www.kustomkartsofva.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Kustom Karts of VA, LLC, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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