Kustum Kreations/Remodeling & Construction By Design

Dear Mrs [redacted] , We are sorry to hear that your experience at [redacted] Town Homes was less than your expectations We strive daily to provide excellent customer service After reviewing the account at [redacted] Town Homes we have determined a previous balance owed on the account for $prior to your move out date of August 2, The account also shows days of rent at a cost of $ The account can be settled with a total payment of $ The collection agency which holds this account was updated with this information on August 5, Thank you for your patience with this matter.Best Regards, [redacted] Community Manager [redacted] Townhomes

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint I need to know why I owed $200? I'm ok with the $ Regards, [redacted]

Hello [redacted] it was great talking with you todayI have attached a copy of [redacted] lease stating her late fee and when its due as requestedUnfortunately she does have to pay it if she is late
"">Jason H[redacted], CAM Area ManagerStrategic Management Partners

Dear Mrs. [redacted], We are sorry to hear that your experience at [redacted] Town Homes was less than your expectations.  We strive daily to provide excellent customer service.  After reviewing the account at [redacted] Town Homes we have determined a previous balance owed on...

the account for $200 prior to your move out date of August 2, 2015.  The account also shows 2 days of rent at a cost of $38.70.  The account can be settled with a total payment of $238.70.  The collection agency which holds this account was updated with this information on August 5, 2015.  Thank you for your patience with this matter.Best Regards,[redacted]Community Manager[redacted] Townhomes

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. 
 
I need to know why I owed $200? I'm ok with the $38.70.
Regards,
[redacted]