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K.W. Mackey Plumbing

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K.W. Mackey Plumbing Reviews (2)

Review: We hired Kevin Mackey on 1/28/14 to replace and install our furnace. We paid him $4500 up front and agreed that the balance of $2500 would be paid upon completion of the job. It is now 3/1/14 and we still do not have our furnace and Kevin Mackey does not return our calls or has not made an effort to do the job and materials he was paid in advance for. I still need a new furnace and am currently out $4500. He will not return our calls and we have had to involve the legal authorities. This is extremely upsetting as my husband is a fellow contractor and has worked with Kevin Mackey and would have never believed he would do this. Kevin was also referred to us by a mutual friend who is in the contracting business.He was given a deadline by legal authorities to refund us our money and to date has made no effort to do so.Desired Settlement: We just want our $4500 back so we can get the furnace we so desperately need. this is extremely upsetting.

Review: I am writing on behalf of [redacted] (mother, 81 years old). She was experiencing mud coming up into her bathroom of her home. She called a local plumber, [redacted] plumbing, who provided us with several scenarios of what might be happening and referred her to [redacted] to assist in getting resolution as it appeared to be out of his expertise. Upon Mr. [redacted] assessing the situation, he determined that the problem was a pipe failure under the concrete and said this was a situation that should be submitted to her home owners insurance [redacted] and that he would submit the claim on her behalf, which he did. An adjuster from [redacted] came out, spoke with [redacted] and it was determined that claim would be covered. At this time he provided a quote to complete job for $ $12280.59 The damage had spread to the kitchen cabinets and surrounding sheetrock and floor and all would need to be replaced, per Mr. Mackeys assessment. Excavation began immediately, and Mom was instructed to pick up cabinets. She purchased cabinets for the first portion of the kitchen as instructed by Mr. [redacted] and paid $1300 directly to [redacted], this included cabinets, sink, countertop and dishwasher. Mr. [redacted] per his estimate stated that sheetrock would need to be replaced, electrical work needed to be moved and prepping and priming of the walls would be done before installation of cabinets could be done. Mr. [redacted] requested an additional $1000 so he could order the remaining cabinets, which was given and he cashed on 8/16/2012. (As of January 31, 2013 that section remains to be installed or delivered). Mr. [redacted] had [redacted] flooring come and take measurements for the floor to be installed right after labor day weekend in September of 2012, a pattern was picked out and Mr. [redacted] asked for another check for $1000 made out to [redacted] flooring which was done, then asked for it to be voided and made out to [redacted] himself, who would then pay [redacted]. As of mid Feb, the kitchen remains unfinished and a mess.

Product_Or_Service: Kitchen repairs

Account_Number: claim # XXXXX [redacted]

Desired Settlement: DesiredSettlementID: Other (requires explanation)

We just wish to be made whole again. We've since had the kitchen floor replaced but the kitchen remains unfinished. We'd like to be refunded for the floor and cabinets that were paid for ($2300)since we have nothing to show for them and will have to pay someone to finish up the work that was left unfinished. Exposed electrical outlets, final coat of paint (left as primer) cabinet edges and knobs as well that were left unfinished.

Business

Response:

Consumer Response /* (-5, 18, 2013/05/02) */

I have not been contacted directly by the business in question.

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Description: Plumbing - Renovation & Repair, Plumbers

Address: 238 Columbus Ave, Meriden, Connecticut, United States, 06451

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