I have lived in a KW property management silver palms community and have had no issues with my checks being cleared
I spoke to the property manager about the situation that Augusto and the response was that the people that are complaining are the people that don't pay on time The other 1,unit owners in the community that pay on time have no issue so I have to disagree with Augusto's comments above
Very satisfied home owner and I would recommend this company to manage any community
I am an owner in Silver Palms Community in South Florida. I use to put together several months in a check so I do not have to pay month by month. Usually I finish my payments of the year way before December.
For some reason, though, I often receive letters with "Remainder" for late payment. Last year I had to recover all the checks and payments, send a letter with a resume of checks months and payments. NEVER EVER they contact you directly; if you call the phone number in the letter (786-410 5464 in this last letter) no one answers. In the past I left messages and nobody calls back.
This time I have paid up to August 2016. I have past due notice for Mars and April. They claim you can pay through their website. So far I have not been able to create an account nor speak to someone that can help me to create one. As for me, they are a website, you never get to talk to real people and they send threatening letters.
My experience with them has not been good
I have lived in a KW property management silver palms community and have had no issues with my checks being cleared
I spoke to the property manager about the situation that Augusto and the response was that the people that are complaining are the people that don't pay on time The other 1,unit owners in the community that pay on time have no issue so I have to disagree with Augusto's comments above
Very satisfied home owner and I would recommend this company to manage any community
I am an owner in Silver Palms Community in South Florida. I use to put together several months in a check so I do not have to pay month by month. Usually I finish my payments of the year way before December.
For some reason, though, I often receive letters with "Remainder" for late payment. Last year I had to recover all the checks and payments, send a letter with a resume of checks months and payments. NEVER EVER they contact you directly; if you call the phone number in the letter (786-410 5464 in this last letter) no one answers. In the past I left messages and nobody calls back.
This time I have paid up to August 2016. I have past due notice for Mars and April. They claim you can pay through their website. So far I have not been able to create an account nor speak to someone that can help me to create one. As for me, they are a website, you never get to talk to real people and they send threatening letters.
My experience with them has not been good