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Kwik Kar of Marble Falls, LLC

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Reviews Kwik Kar of Marble Falls, LLC

Kwik Kar of Marble Falls, LLC Reviews (8)

We have already contact Mr [redacted] and we have a meeting set up for next week to discuss his issue

Dear [redacted] , Thank you for choosing Kwik Kar for your oil change You have a vehcile with over 200,miles and before we did the oil change we discussed with you that we noted that there was a problem with your blinker You acknowledged that information and signed our form indicating ok and we proceeded with the oil change On Monday, you returned to complain about the blinker and our supervisor Jeryme spoke to you and we offered you free labor (over $worth of free mechanic labor) if you would purchase the parts to repair the blinker You refused our offer and left angry In the Revdex.com complaint you stated the value was $ We are offering you $free mechanic services, all you have to do is pay for the replacement parts and we can fix your blinker Sincerely, [redacted]

In early April of 2017, I had stopped by Kwik Kar for a full service car wash on my wife's truckThe truck was put through the car wash and had stopped at the end of the wash tunnelAnother vehicle was coming through the wash tunnel which caught my attention, since my truck was stopped waiting for someone to move it to the drying areaI noticed that the other vehicle contained a female occupant who was in the Driver's seatJust prior to the end of the tunnel, the second vehicle stopped, but then moved forward, impacting the rear of my vehicle The Manager on duty was [redacted] ***, who was immediately notified of the situation, and came out to look at my vehicleThere were three dents in my rear bumper, which Mr [redacted] took a picture ofHe acknowledged that there should not have been anyone in the other vehicle, and that the occupant of the second vehicle was not an employee, but another customerMr [redacted] stated that he would review the video of the incident and call me within

I went to Kwik Kar on Monday, July for an oil changeAfter a reasonable amount of wait time, my car was brought to the front for me to pick up and pay for the serviceWhen I got down the road after paying for the oil change, my blinker/brights switch/receiver popped out and was hangingIt was NOT like this previous to my oil changeWhy the company would be checking my lights in the first place, I have no ideaAll I requested was an oil and filter changeI promptly brought my car back to have the owner take a look and he wanted nothing to do with itInstead, after storming back into the building after my explanation, the owner proceeded to send out a young man to explain to me that the mechanic would be back on Wednesday, July 19, to which I responded, I'll be back then as wellOn Wednesday afternoon, the owner/manager, Randy, refused to speak with me so I requested the next individual in line of importance, the operation specialist, JerymeJeryme proceeded to tell me there

In early April of 2017, I had stopped by Kwik Kar for a full service car wash on my wife's truckThe truck was put through the car wash and had stopped at the end of the wash tunnelAnother vehicle was coming through the wash tunnel which caught my attention, since my truck was stopped waiting for someone to move it to the drying areaI noticed that the other vehicle contained a female occupant who was in the Driver's seatJust prior to the end of the tunnel, the second vehicle stopped, but then moved forward, impacting the rear of my vehicle
The Manager on duty was *** ***, who was immediately notified of the situation, and came out to look at my vehicleThere were three dents in my rear bumper, which Mr*** took a picture ofHe acknowledged that there should not have been anyone in the other vehicle, and that the occupant of the second vehicle was not an employee, but another customerMr*** stated that he would review the video of the incident and call me within

Dear [redacted],   Thank you for choosing Kwik Kar for your oil change.  You have a 2004 vehcile with over 200,000 miles and before we did the oil change we discussed with you that we noted that there was a problem with your blinker.   You acknowledged that information and signed...

our form indicating ok and we proceeded with the oil change.   On Monday, you returned to complain about the blinker and our supervisor Jeryme spoke to you and we offered you free labor (over $60.00 worth of free mechanic labor) if you would purchase the parts to repair the blinker.  You refused our offer and left angry.    In the Revdex.com complaint you stated the value was $40.00.  We are offering you $66.00 free mechanic services, all you have to do is pay for the replacement parts and we can fix your blinker.     Sincerely,   [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
I met with [redacted] and [redacted] on...

Friday, May 19th, at Kwik Kar. We reached an amicable resolution to the situation.Accordingly, you can close this complaint. I am satisfied with the outcome.Thank you for your assistance. [redacted]

We have already contact Mr. [redacted] and we have a meeting set up for next week to discuss his issue.

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Address: 3015 US-281, Marble Falls, Texas, United States, 78654

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