Kwik Learning, LLC

Kwik Learning Customer Service has been in contact with [redacted] She asked for a refund past the day period and customer service reached out to her multiple times explaining our policy and offered a different product if she would like to exchangeI have an email thread showing dates that customer service has reached out to [redacted] and their conversation

Revdex.com:At this time, my complaint, ID [redacted] regarding Kwik Learning, LLC has been resolved The company Fedexed a refund check to me over the weekend (By clicking "OK", your complaint will be closed as Resolved.) Sincerely, [redacted]

At this time, I have been contacted directly by Kwik Learning, LLC regarding complaint ID [redacted] , however my complaint has NOT been resolved because: [Your Answer Here] On April **, a representative from Kwik Learning sent me an email to say "I have gone ahead and refunded your purchase at this time You will see that reflect your account within the next 3-business days depending on your bank." As of May *, 2017, I have not received a refund I sent a follow up email to the company today, May * to let them know that I have not received the refund that they indicated was processed two weeks ago I'm awaiting their reply.In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] The response is not entirely accurateIt took more than a month for them to respond to my first request, thereby exceeding the day limitI was promised a refund and, instead, continued to receive offers for more classes, not exchange dealsI explained to them that I have realized that I am too old to retain the information from online classes which don't offer downloadable (offline) courses, just classes which expire sooner than I can retain the information.I believe they are predatory elder abuse profiteers and I intend to pursue the matter as far as I can In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

At this time, I have been contacted directly by Kwik Learning, LLC regarding complaint ID ***, however my complaint has NOT been resolved because:
A second attempt has been made to process the refund on my credit cardWe are waiting to see if the refund will be successfully reflected
on my account
Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by Kwik Learning, LLC regarding complaint ID ***.Sincerely,*** ***

Kwik Learning Customer Service has been in contact with [redacted]. She asked for a refund past the 30 day period and customer service reached out to her multiple times explaining our policy and offered a different product if she would like to exchange. I have an email thread showing dates that...

customer service has reached out to [redacted] and their conversation.

At this time, I have been contacted directly by Kwik Learning, LLC regarding complaint ID [redacted], however my complaint has NOT been resolved because:
[Your Answer Here]
 On April **, 2017 a representative from Kwik Learning sent me an email to say "I have gone ahead and refunded...

your purchase at this time.  You will see that reflect your account within the next 3-5 business days depending on your bank."  As of May *, 2017, I have not received a refund.  I sent a follow up email to the company today, May * to let them know that I have not received the refund that they indicated was processed two weeks ago.  I'm awaiting their reply.In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:At this time, my complaint, ID [redacted] regarding Kwik Learning, LLC has been resolved.  The company Fedexed a refund check to me over the weekend.
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,[redacted]

[redacted] was refunded the full amount $1094.00 on June **, 2016 by our accounting department and I have the receipt of the refund proof. Our customer service team was in contact with [redacted] from beginning to end and helped him with his request.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
The response is not entirely accurate. It took more than a month for them to respond to my first request, thereby exceeding the 30 day limit. I was promised a refund and, instead, continued to receive offers for more classes, not exchange deals. I explained to them that I have realized that I am too old to retain the information from online classes which don't offer downloadable (offline) courses, just classes which expire sooner than I can retain the information.I believe they are predatory elder abuse profiteers and I intend to pursue the matter as far as I can.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

At this time, I have been contacted directly by Kwik Learning, LLC regarding complaint ID [redacted], however my complaint has NOT been resolved...

because:
A second attempt has been made to process the refund on my credit card. We are waiting to see if the refund will be successfully reflected on my account.
Sincerely,
[redacted]