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Kwik Pick Inc

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Kwik Pick Inc Reviews (2)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  The business response is false, misleading, and borderline libelous.  I have emails from the co-owner ([redacted]) clearly stating that she wanted to continue to train the dog after the first (and only) session, in contrast to her statements that she "told them that I did not feel I was the right trainer for them."  She clearly told my wife and I during the session that our dog had typical puppy behaviour, not the "severe aggression and dominance issues".  The dog did NOT "severely scratch and bite" her; as a matter of fact, she showed us how she was holding the dog such that it was NOT POSSIBLE to be bitten or scratched.  The emails with Mrs. [redacted] state that she thought the dog was "Awesome!!!"  Her responses to the Revdex.com complaint are completely fabricated lies. 
As a matter of fact, we did find a legitimate, knowledgable trainer, who easily trained the puppy behaviours out of the dog, and the dog is a beloved family pet to my wife and I, along with my young children.  If the dog was so vicious, and the co-owner's statements were accurate, we would not allow him in our house, let alone around the children.
More importantly to the dispute at hand, her statement that she "informed them that it was $75 per hour" is a complete lie.  As I said in the original complaint, I asked her clearly what her billing basis was, and she replied that it was $75 per session, irregardless of how long the session was.  She stated that this was because some sessions may be shorter, while some may be longer.  Thus, I clearly wrote on the check I gave her for payment was "2 sessions", NOT "2 Hours".  This is clear as day.  If the payment was for 2 hours, the payment would have stated as much.  "Sessions" and "hours" are fundamentally different, especially in the eyes of the law, as stated by my lawyer.
In regards to the law, I have contacted my lawyer, who is preparing to file lawsuits.  I intended to hopefully settle this without getting my lawyer involved, let alone the Revdex.com, but it is clear that the COMPANY and co-owner have no intent on settling, and are in fact are generating libelous statements in regards to the condition of the dog.  The facts are clear:  We paid for 2 sessions, and received one.  We gave her several opportunities to complete the payment we made, but she canceled every time and then discontinued contact.  The attached emails and check clearly show the evidence of these facts.
Regards,
[redacted]

I was contacted by this couple to come access their Cane Corso puppy. I arrived at their house for the evaluation and lesson. I charge $75 an hour for privates. The puppy had some pretty severe aggression and dominance issues. I spent two hours at their home. During which that time my arms and legs...

were severely scratched and bitten by the dog. At the end of the time, I gave them some suggestions on how to work with the dog. The husband was writing the check and asked if it was $75 per visit or per hour. I informed him that it was $75 per hour. He wrote a check for $150 for the two hours I was there. Once I returned home and my husband saw how bad my arms and legs were torn up, he was not comfortable with me going back to work with this dog. I was going to do another consult with the couple but we could not get our schedules together. Then they started demanding half their money back because the dog was getting worse. I then told them that I did not feel I was the right trainer for them. I performed the job I was paid for and do not feel that this claim is accurate.

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