Kwik Tek

Tell us w We thought the dealer had already sent a replacement of the entire product, not just the boarding platform They did not, but comfirmed that it, was shipped to the consumerr on 9-16-16, via FedEx The tracking # is [redacted] and the consumer should receive the package Monday, 9-19-

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: The response from the business is very misleading, to say the leastI did contact the reseller of the product and they told me on August 30th that the manufacturer had advised them that the manufacturer (Kwick Tek) had shipped a new platform to me to replace the defective platform.Unfortunately, I haven't received any replacement parts from either the manufacturer nor from the reseller until this time.This issue still remains unresolved Sincerely, [redacted]