This roofing company was recommended to me by a friend. At first, they were very helpful at assisting. Now that the roof is finished, it is the opposite. There has been several issues with the awning since they replaced it. It rattles and has had to be looked at and repaired several times since they replaced it. Now, the roof is leaking again. Every time I call and report an issue, the office staff is very rude and has the attitude that I am wasting their time. They are short with their answers and not warm. Also, TAKE NOTE, they do not respond to negative reviews, only positive reviews. I DO NOT recommend this company.
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below The two AC units and one of the coolers have been fixedOne of the coolers remains brokenA drywall repairman inspected the damage, but did not provide any estimates or dates on when it would be fixed It has been three weeks since the inspection and we have not heard from him regarding the repair My complaint has not been resolved Regards, [redacted]
We are currently in the process of getting in contact with the customer to work this out We are willing to pay the A/C bill and have the ceiling repaired Thank you
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below The two AC units and one of the coolers have been fixedOne of the coolers remains brokenA drywall repairman inspected the damage, but did not provide any estimates or dates on when it would be fixed It has been three weeks since the inspection and we have not heard from him regarding the repair My complaint has not been resolved Regards, [redacted]
We are currently in the process of getting in contact with the customer to work this out We are willing to pay the A/C bill and have the ceiling repaired Thank you