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Kyle Hall - Landlord

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Kyle Hall - Landlord Reviews (5)

Mr [redacted] called Revdex.com to respond further to this complaint by phone He said he stands by his first response and that he told the consumer that other people had applied but if they wanted to be considered, they could apply as wellThe application clearly states that the application fee is non-refundable

It was not brought to our attention that their was another party who applied until after we turned our applications inThe *** that was on the credit was by mistake, and it was taken care of the same day that he brought it to our attentionNot only was the application not processed in a timely manner, the 'landlord' is now lying on our behalfHe did this the way he did in order to give him the benefit of the doubtI understand that being a business owner you have to make decisions, but do so in an ethical, professional and timely mannerI understand that the application fees are supposed to be non-refundable, but in this circumstance, the application was not processed in full, therefore a partial refund, if not a full refund, should be given

Although the application states non-refundable, that is under the acceptance that the application would be run in its entirety and that in no way occurred.

Mr. [redacted] called Revdex.com to respond further to this complaint by phone.  He said he stands by his first response and that he told the consumer that other people had applied but if they wanted to be considered, they could apply as well. The application clearly states that the application fee is non-refundable.

I processed those applications the same as I do all other applications.
I told them that there was an additional party that had just submitted an
application and asked if they still wanted to be considered at the same time
before taking their applications and fees. They agreed and proceeded to...

give
me their applications and application fees.
I started checking through ALL of the applications at the same time as I told
them I would. After gathering background and payroll information for
them.. . It was then that I noticed there were unpaid utility bills for this
applicant which is UN- ACCEPTABLE.
Here is a copy of the Signed Applications from the complainant/customer.
Application fees are used to process applications.
It is clearly stated at the top of the application, fees are NON-REFUNDABLE.
Thank you,
Kyle Hall
Agent

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Address: PO Box 2166, Heath, Ohio, United States, 43056-0166

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