Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I felt as though I was being rushed out of their nail shop on the day I got my nails done, and I feel as though there was a HUGE miscommunication on the pricingI was expecting to pay $30, and then part way through getting my nails done I found out it would be $Needless to say, I was upsetI will be going back to this nail shop on 3/15/to have a different nail technician examine my nails, as offered by the business
Regards,
*** ***
">I receive your letter of complaint from *** ** *** regarding her service on 3/8/She claims that she was scammed that she did not received the gel powder and gel polish as requestedAs the owner and nail technician of years, I can assure you that what she received was in fact gel powder nails and clear gel polishWhether she wanted color gel polish or clear gel polish was obviously a miscommunication, as she paid and left the shop without saying anythingWe do our best to give the best service and apologize for any inconvenience this may have causedUnfortunately, we recretfully decline ***'s request of a full refund and free removalHowever, we will gladly give her a different nail tech to examine her nails and correct the problem
Note: all prices are posted in clear view in our shop
Full set gel $40&up
Gel polishAdd$
Because we do not use a base coat for the gel full set, we only charged an
add$
Best Regards,
USA Nails
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I felt as though I was being rushed out of their nail shop on the day I got my nails done, and I feel as though there was a HUGE miscommunication on the pricingI was expecting to pay $30, and then part way through getting my nails done I found out it would be $Needless to say, I was upsetI will be going back to this nail shop on 3/15/to have a different nail technician examine my nails, as offered by the business
Regards,
*** ***
">I receive your letter of complaint from *** ** *** regarding her service on 3/8/She claims that she was scammed that she did not received the gel powder and gel polish as requestedAs the owner and nail technician of years, I can assure you that what she received was in fact gel powder nails and clear gel polishWhether she wanted color gel polish or clear gel polish was obviously a miscommunication, as she paid and left the shop without saying anythingWe do our best to give the best service and apologize for any inconvenience this may have causedUnfortunately, we recretfully decline ***'s request of a full refund and free removalHowever, we will gladly give her a different nail tech to examine her nails and correct the problem
Note: all prices are posted in clear view in our shop
Full set gel $40&up
Gel polishAdd$
Because we do not use a base coat for the gel full set, we only charged an
add$
Best Regards,
USA Nails
Most unprofessional gun store employees I have ever had to deal withDO NOT BY FROM THEMThey will screw up your order and then blame you for it