L. A. Auto Sales

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.There response is an utter lieI lived at the same address for years and I notified them that I was moving and they needed to pick up the car that had been broke down for over months at that point, and that I repeatedly asked them to pick upI moved and They failed as I mentioned in original complaint.I have made more payments than just the down payment and a paymentI have receipts to prove it. The last receipt I have states I owe left of the carI refuse to take this up to him because, he is a crook and he would just try and hide the recordsThat page that he attached is from dealer track and can be edited anyway he see's fitI stated in my complaint, there were payments made with no receipts given, they would say there running out or meet me somewhereHalf the time I had to chase them Down to make a payment.I asked there be a neutral 3rd party involved to settle this due to there liesI have bought cars there and it has been a headache with each car, they all broke down in some major way or another.I have different amounts on paperwork, from the loanThey change the purchase amount turned into the state to lower the amount of taxes they pay when they do the title workThis is fraudI could keep going with the illegal practices, but they do not pertain to my complaint or situation with them. I wish to resolve this but not on there termsI request the lot file a complaint with the local courts, or get a 3rd party mediator to resolve thisI am willing to bring all paperwork and receipts to a mediator or court official.Or they can agree in the amount shown on the last payment and I will pay that amount for the title to be given at time of payment.Regards,*** ***

this is *** *** from La auto sales , I'm responding to the claim # *** , as said before the customer bought the car AS IS and accepted and signed the forms.the customer have a warranty through ASC warranty and I adviced them to call the company for coverage .if you have any other question please call me at *** or through e-mail .thanks

This is in response to complain no *** The customer has been unresponsive to all our attempts to resolve this matter. Here are some highlights about this matter: The customer still owes $as of January, 2017The dealership tried several time to contact the
customer by phone and mail with no luckCustomer also change his address twice in on year without informing the dealer of such change which is a violation of his security agreement.Customer has NOT made any payments since January, 2016.Customers mislead the dealership about the car being impounded.The customer lied to us several times about showing up to resolve this matter but never did.LA AUTO SALES Is willing to void all late fees in the amount of $if the customer startmaking his payments If you have any questions about this matter please feel free to contact me at *** ***.

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.? For your reference, details of the offer I reviewed appear below.There response is an utter lieI lived at the same address for years and I notified them that I was moving and they needed to pick up the car that had been broke down for over months at that point, and that I repeatedly asked them to pick upI moved and They failed as I mentioned in original complaint.I have made more payments than just the down payment and a paymentI have receipts to prove it.? The last receipt I have states I owe left of the carI refuse to take this up to him because, he is a crook and he would just try and hide the recordsThat page that he attached is from dealer track and can be edited anyway he see's fitI stated in my complaint, there were payments made with no receipts given, they would say there running out or meet me somewhereHalf the time I had to chase them Down to make a payment.I asked there be a neutral 3rd party involved to settle this due to there liesI have bought cars there and it has been a headache with each car, they all broke down in some major way or another.I have different amounts on paperwork, from the loanThey change the purchase amount turned into the state to lower the amount of taxes they pay when they do the title workThis is fraudI could keep going with the illegal practices, but they do not pertain to my complaint or situation with them.? I wish to resolve this but not on there termsI request the lot file a complaint with the local courts, or get a 3rd party mediator to resolve thisI am willing to bring all paperwork and receipts to a mediator or court official.Or they can agree in the amount shown on the last payment and I will pay that amount for the title to be given at time of payment.Regards,*** ***

Regarding complain Id # *** ? The customer bought the car for her son who never drove a manual transmission car before, I personally went with the customer and the son for test drive and he couldn’t get the car to move he took off on 3rd gear and the car stalled with him over times during
the test drive , I even made a comment “are you sure you want a manual transmission car for the Mom and the son “The customer liked the car and purchased the car same day and I explained to them that she is buying the car AS IS with no warranty from my dealership and gave her days warranty through a third party company ASC Warranty ? and she signed all the forms including buyers guide showing As Is Even though after the son broke the axel and damaged other engine bracket I fixed the car with no cost on customer and explained to the customer that day when she picked up the car what caused the problem, and I even drove the car with her for minutes and the car was fine and has no issues when they leftAfter days they called complaining about the car is making noise which I advised the customer to take the car to any mechanic and call the warranty companyAfter that the customer stopped a check of $and suppose to give me other checks of $each, which never did, I tried to call the customer so many times and left voice mails to call me back the customer never did, which finally I decided to solve the issue through court (Mediation program) but the customer decided not to show up to courtThe customer still owe the business $ ? I’m attaching a copy of -? ? ? ? ? ? ? ? ? Buyers guide ( As Is ) form -? ? ? ? ? ? ? ? ? Used vehicle order (with balance left)-? ? ? ? ? ? ? ? ? ASC warranty (vehicle protection plan ) -? ? ? ? ? ? ? ? ? Proof from the bank of stop payment of $-? ? ? ? ? ? ? ? ? Court paper?

To whom it may concern,? This is in response to complain no ***? Here are some highlights about this matter:? ? The customer bought cars from us before and worked for us , so why he keep buying from us!!!I was against this deal to start with but he wanted the car and kept begging me and my partner to buy it from the first day we got it from the auction and finally we agreed with him putting $ down and making payments with no interest on the remaining balance ! Customer claimed the car has warranty which is not true , him self filled the buyer guide and signed the form saying AS IS attached is a copy of the form.We asked customer so many times to come to the office and meet with us and never did , I have text messages showing all that.The contract between customer and us is that he is to make payments of and one final payment of starting from 10/21/, customer didn’t make any payment since 1/26/2016.As I explained to Revdex.com by phone me and my partner are willing to meet him at your office and go over his deal and payments and do our best to solve this matter ? See attachments? If you have any questions about this matter please feel free to contact me at *** *** ***.? ?

this is [redacted] from La auto sales , I'm responding to the claim # [redacted] , as said before the customer bought the car AS IS and accepted and signed the forms.the customer have a warranty through ASC warranty and I adviced them to call the company for coverage .if you have any other question please call me at [redacted] or through e-mail .thanks

To whom it may concern, This is in response to complain no [redacted].   Here are some highlights about this matter:  The customer bought 3 cars from us before and worked for us , so why he keep buying from us!!!I was against this deal to start with but he wanted the car and kept begging me and my partner to buy it from the first day we got it from the auction and finally we agreed with him putting $1300 down and making payments with no interest on the remaining balance ! Customer claimed the car has warranty which is not true , him self filled the buyer guide and signed the form saying AS IS attached is a copy of the form.We asked customer so many times to come to the office and meet with us and never did , I have text messages showing all that.The contract between customer and us is that he is to make 23 payments of 250 and one final payment of 48.30 starting from 10/21/2015 , customer didn’t make any payment since 1/26/2016.As I explained to Revdex.com by phone me and my partner are willing to meet him at your office and go over his deal and payments and do our best to solve this matter  See attachments  If you have any questions about this matter please feel free to contact me at [redacted].

This is in response to complain no [redacted].   The customer has been unresponsive to all our attempts to resolve this matter.  Here are some highlights about this matter:  The customer still owes $6348.30 as of January, 17 2017The dealership tried several time to contact the...

customer by phone and mail with no luck. Customer also change his address twice in on year without informing the dealer of such change which is a violation of his security agreement.Customer has NOT made any payments since January, 26 2016.Customers mislead the dealership about the car being impounded.The customer lied to us several times about showing up to resolve this matter but never did.LA AUTO SALES Is willing to void all late fees in the amount of $600.00 if the customer startmaking his payments .   If you have any questions about this matter please feel free to contact me at 513 [redacted].

Regarding complain Id # [redacted]  The customer bought the car for her son who never drove a manual transmission car before, I personally went with the customer and the son for test drive and he couldn’t get the car to move he took off on 3rd gear and the car stalled with him over 3 times during...

the test drive , I even made a comment “are you sure you want a manual transmission car for the Mom and the son “. The customer liked the car and purchased the car same day and I explained to them that she is buying the car AS IS with no warranty from my dealership and gave her 90 days warranty through a third party company ASC Warranty  and she signed all the forms including buyers guide showing As Is . Even though after the son broke the axel and damaged other engine bracket I fixed the car with no cost on customer and explained to the customer that day when she picked up the car what caused the problem, and I even drove the car with her for 15 minutes and the car was fine and has no issues when they left. After 5 days they called complaining about the car is making noise which I advised the customer to take the car to any mechanic and call the warranty company. After that the customer stopped a check of $1520.00 and suppose to give me 2 other checks of $700 each, which never did, I tried to call the customer so many times and left voice mails to call me back the customer never did, which finally I decided to solve the issue through court (Mediation program) but the customer decided not to show up to court. The customer still owe the business $2950.00  I’m attaching a copy of -          Buyers guide ( As Is ) form -          Used vehicle order (with balance left). -          ASC warranty (vehicle protection plan ) -          Proof from the bank of stop payment of $1520.00 -          Court paper

On 5/29/13 I bought a Toyota from L A auto on [redacted] I filled out all paperwork, got a 30 day tag and left for my home in [redacted]. Six (6) weeks later I called to inquire about my title as my tag ran out[redacted] my salesman said it was sent out in the regular mail, so he had no clue about it's whereabouts and said he would ask hes boss. He did and called back and I talked to the boss ( name? ) He was very rude and said he was not responsable for anything. I asked him to resubmit the paperwork and he told me to drive to Ohio and do it myself. I told him I'm not wasting 5-8 hrs becaust of his not fufilling his responsabilities. He then said it would be a $79 fee for him to do it. I told him I'm not paying $79 and to send me a power of attorney to fill out so he could fufill his obligations. He must still think I'm paying his $79 fee and I have recieved no corospondence from him. It's almost 2 months... come on