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L & L Express Cleaning

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Reviews L & L Express Cleaning

L & L Express Cleaning Reviews (7)

I purchased a Groupon coupon from this company to clean windows in my home. Three men arrived, and "cleaned" my windows. Right before they left, I noticed that they hadn't even touched the 9 large picture windows in my sunroom. They then "cleaned them" Every single window in my home has steaks, and missed marks. Not every single window was even washed. They must have used dirty rags, or not bothered to do some of them. I have 35 windows total, and all of them need to be washed again, by professionals, or myself, as I have now spent hard earned money on useless window washers. Shame on me for not inspecting each window, as it wouldn't have taken long to see what a lousy job they did. To top it off, they charged me $32 additional to clean my slider, when they quoted $16. They said that would have been for only one side! Lastly, as they handed me the receipt, in large letters was printed: TIP! (Sadly, I did tip them, but they did NOT deserve it.)

Review: Bought a living social deal for cleaning with this company. Despite multiple attempts to contact, this company never fulfilled their contract to clean my house. The fee was paid up front. This company is scamming customers and collecting from these groupons without fulfilling the service advertised.Desired Settlement: I want the company to refund full amount of proposed services. I also want this company to have a negative rating with the Revdex.com so informed customers will NOT use this company.

Review: Through Groupon purchesed window washing. I'm unable to redeem my coupon since all you ever get when you call is an answering service. No phone call is ever returned.Desired Settlement: They just need to return my call.

DO NOT use this company. They are a complete scam! You buy a [redacted] and if you don't buy additional services they literally leave your house without doing any work! SCAM! SCAM! SCAM!

I had a horrible experience with this company and never even got the window cleaning job done. They are totally unprofessional.
They were unresponsive and I had to call several times , leave countless messages when trying to schedule an appointment for the work to get done. I had purchased a [redacted] and there was a time frame to get the call in and the work done. They were rude on the phone, wouldn't schedule the appointment. When they finally did , 2 guys showed up, I gave them the [redacted] that was $45 for 15 windows and they said it would cost me another $200 , because it was only for the outside.
I pulled the original offer from when I purchased it, showed the it said inside and out and they had the nerve to say it was a mistake and it wasn't valid and the best they could do was give me a discount and charge $154 extra. I asked to talk their manager , they refused to make the call and insisted I had to pay. When I tried to call myself , it went directly to voicemail.This company should not be in business, They are deceitful and extremely unprofessional and unethical.
DO NOT DO BUSINESS WITH THEM FOR YOUR OWN SAKE.

Review: I purchase a voucher from Living Socials for the cleaning of 35 windows from L&L Express Cleaning. I have called L&L Express Cleaning several times and also sent an email requesting a return call to set up an appointment. L&L Express Cleaning will not return my calls or email. I would like a refund.

HORRIBLE customer service! I have never experienced such rude and unprofessional treatment by a "service"-based organization. DO NOT do business with these people or hand your money over to them. Lamar, one of the men at the office, that I spoke with was nasty to me when I was trying to resolve a problem, and when I tried to call the owner to discuss, I got no response, even though I mentioned on my message that I had a bad experience with his employee.

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Description: CLEANERS, Drycleaning and Laundry Services (except Coin-Operated) (NAICS: 812320)

Address: 18 Ashcroft St Apt 202, Dedham, Massachusetts, United States, 02026

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