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L & B Kitchen & Bath

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Review: I ordered a vanity and linen cabinet for my bathroom. I gave them over $350 to hold the cabinets till the contractors were ready for them.When I came to pick them up, they told be the cabinets were no longer available. When I asked for my money back, they told me that because I was "cancelling the order", I would be charged 20% restocking fee, even though the cabinets were not there.I wound up going to Singer Cabinets. More expensive, but honest in their dealings.The L&B Kitchen and Bath refused to give me the name of their boss, or the owner. They only said they could not give me refund because of the companies policy, but they refused to say who made the policy.I was charged over $70 because THEY didn't have the cabinets I put on hold.I am disgusted. The "boss" refused to speak to me, or apologize.Desired Settlement: I want the 20% that they deducted from my payment returned to me.

Consumer

Response:

At this time, I have not been contacted by L & B Kitchen & Bath regarding complaint ID [redacted].

Regards,

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Description: Kitchen & Bath - Design & Remodeling

Address: 1408 Manhattan Blvd, Harvey, Louisiana, United States, 70058

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