L B Powers & Son Plumbing Co Inc

Powers Plumbing came Dec. 5, 2013 to clear 3 drains, 1 tub, 2 bathroom sink drains. The plumber [redacted] charged us for 1 1/2 hour at a cost of $139. One of the bathroom sinks began to back up within a week back to where it was before [redacted] came out and the other two also started to back up as well. I called and scheduled someone to come out to fix all three as there is a 30 day guarantee on all snaking. When [redacted] came back Jan 3, 2014, he said something about telling my husband our pipes were too small (my husband was not there, does not remember any such discussion). At which time I explained about the one sink being backed up to where it was before he first came out, the other two draining very slow. He just shrugged and then spent less then two hours snaking the three drains, gave me product to put down the drain and talked to me about a leaky shower head for about 15 minutes. He then presented me with a bill for $298- for 2 3/4 hours and $40 for product. At no time did he say he was going to charge me until he presented me with the bill. He intimidated me into signing for it saying I did not take his advise and I could talk to the office people about paying nothing as it was a redo.

I then got a bill and I asked for an adjustment in an e-mail. I was asked in all caps to call. I said certainly as soon as I get my questions answered and an adjusted bill. I did get a bill in the mail which I sent back. I still have not had my questions answered.

I called Eric today and asked him why he did not answer my questions and send me a bill by e-mail as he had in the past and as I requested and he stated "Because I don't have to.",