L & D Tile & Granite

Good afternoon. First let me apologize for the amount of time that has passed. We just became aware of your complaint made in June 2017 for job done in November 2016 and we are trying to help resolve this. Are you still feeling repairs need to be done? If so, Please send me pics of the uneven...

granite and backsplash (or lack there of). Also, if you still have a copy of invoice or whatever you may have received from us pertaining to this job that would be helpful too.If you have already resolved the issues, please send me copies of receipts for the work done along with pics of the counter before and after it was fixed. Please contact me via email as I hope to resolved this complaint as soon as possible. Thank you and have a wonderful day!Amber P[redacted] - secretaryDelaina H[redacted] - ownerLazaro H[redacted] - owner[redacted]@gmail.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and I accept it. The imperfections you have to come and assess in my home. The unevenness of the granite and the seaming of the granite. call me at [redacted].....So that we can set up sometime to discuss this. I Look forward to hearing from you. [redacted]

We have an appointment tomorrow afternoon to go access the issues and resolve. Still waiting for the customer to send me pictures of the problem areas via email tho. Asked for them 5 days ago.