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L' Dara Reviews (4)

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]Revdex.com:I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.Regards,[redacted]

To whom it may concern:I have received the complaint made my Ms.[redacted].  On 12/29/2014 L’dara had issued a full refund concerning the order in question. The order, which was returned after our 30 day return policy, was given an exception. We wish Ms. [redacted] the best. Please let us know if...

there are any further questions or concerns regarding this issue.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.Regards,[redacted]

Review: On Oct 2, 2014, I returned a distributor kit that was sent to me in error, value $666.69.I have made several phone calls and sent several emails following up on the status of the money owed to me. On Dec 11, I was told that my credit would be processed that day. Today is Dec 29 and I have not received a credit. Two emails ago (November 2014), I advised L'dara that I would be filing a complaint against them with Revdex.com if they did not resolve this issue. It has been almost 3 months since somebody at L'dara signed for my return kit. It is unreasonable for them to take so long to process a refund - the local sales representative has tried to help and been actively involved in trying to get my refund - she is frustrated as well. I am concerned that L'dara has no intention of ever refunding me.Desired Settlement: Value of returned item $666.69

Business

Response:

To whom it may concern:I have received the complaint made my Ms.[redacted]. On 12/29/2014 L’dara had issued a full refund concerning the order in question. The order, which was returned after our 30 day return policy, was given an exception. We wish Ms. [redacted] the best. Please let us know if there are any further questions or concerns regarding this issue.

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.Regards,[redacted]

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